Sydney Whitehead Email and Phone Number
Sydney Whitehead work email
- Valid
- Valid
Sydney Whitehead personal email
Customer focused professional with 7+ years of experience in Customer Success.
Intuit Mailchimp
View-
Senior Customer Success ManagerIntuit Mailchimp Aug 2023 - Present -
Customer Success ManagerIntuit Mailchimp Dec 2021 - Jul 2023 -
Client Success StrategistNavis Jan 2021 - Dec 2021- Developed and managed contacts at all organizational levels to establish and achieve a Trusted Advisor relationship. - Consulted with clients on an ongoing basis to idenitfy business challenges and prepare or update strategic recommendations to optimize NAVIS software solutions with a focus on achievement of client monthly, quarterly, and annual goals. - Conducted thorough and insightful data analysis with clients to facilitate positive change within client's organization. -… Show more - Developed and managed contacts at all organizational levels to establish and achieve a Trusted Advisor relationship. - Consulted with clients on an ongoing basis to idenitfy business challenges and prepare or update strategic recommendations to optimize NAVIS software solutions with a focus on achievement of client monthly, quarterly, and annual goals. - Conducted thorough and insightful data analysis with clients to facilitate positive change within client's organization. - Coordinated with Implementation Department to ensure successful product setup, integration and account maintenance. - Provided product leadership and support to the System Consultant, Product Managers and Client Success Managers and identify upsell opportunities for increased client operational entanglement. Show less -
Customer Success ManagerAmadeus Jan 2020 - Jan 2021Orlando, Florida, United States-Manage 40+ Key, strategic and core accounts on a daily basis, providing strategic email marketing plans, continued GMS usage training sessions, troubleshooting product issues, participating in weekly, bi-weekly and monthly status calls to ensure timelines are being met and performance is up to standard.-Conduct quarterly and monthly business reviews to Key and Strategic accounts, resulting in opportunity awareness and strategic development to ensure efficient usage of the platform, and… Show more -Manage 40+ Key, strategic and core accounts on a daily basis, providing strategic email marketing plans, continued GMS usage training sessions, troubleshooting product issues, participating in weekly, bi-weekly and monthly status calls to ensure timelines are being met and performance is up to standard.-Conduct quarterly and monthly business reviews to Key and Strategic accounts, resulting in opportunity awareness and strategic development to ensure efficient usage of the platform, and meet customer goals and expectations.- Maximize revenue through up-sell opportunities, email best practices and data segmentation.- Discuss and develop cross channel strategies with digital media and web solutions to provide cohesiveness across all campaigns. Show less -
Account CoordinatorAmadeus Aug 2018 - Jan 2020Orlando, Florida, United States- Manage 20+ accounts on a daily basis, assisting in email marketing strategy, overall GMS utilization and ensuring that all client goals are consistently being met.- Report directly to Senior Account Strategist to identify opportunities and assess risks for each client.- Assist in building Quarterly Business Reviews for Key Accounts to discuss current state, report on email marketing results and provide solutions to increase revenue. -
Client Success ManagerTambourine: Technology And Creativity For Hotels And Resorts Aug 2017 - Aug 2018Miami/Fort Lauderdale Area• Work with key agency departments to manage campaigns, creative development, quality assurance and digital marketing budgets• Manage day-to-day interaction with large domestic and overseas clients• Contribute strategy and creative input designed to accelerate our clients’ traffic and sales.• Monitor KPIs and activity reporting -
Concessions ManagerSpectra By Comcast Spectacor Dec 2016 - Aug 2017Tallahassee, Florida Area• Create and effectively communicate the weekly schedule for food & beverage department employees and concession volunteers for all major events.• Assist with recruiting, interviewing, hiring and training of potential new team members. • Supervise activities of stand attendees and cooks; maintain level of inventory throughout events; oversee set-up and closing procedures as well as paperwork for concession stands.• Enforce company policies and procedures; resolve all guest and… Show more • Create and effectively communicate the weekly schedule for food & beverage department employees and concession volunteers for all major events.• Assist with recruiting, interviewing, hiring and training of potential new team members. • Supervise activities of stand attendees and cooks; maintain level of inventory throughout events; oversee set-up and closing procedures as well as paperwork for concession stands.• Enforce company policies and procedures; resolve all guest and volunteer issues regarding inventory, paperwork, and money. Show less -
Food & Beverage/ Marketing InternSpectra By Comcast Spectacor Aug 2016 - Dec 2016Tallahassee, Florida Area• Assisted with and learn the planning, promotion, and day-of-event operations of family shows, concerts, and arena sporting events.• Assisted with Grassroots marketing research and execution by going out into the community to represent the arena at career fairs, festivals and other high traffic events to promote upcoming events.•Answered telephone calls and responded to inquiries.•Learned to maintain and build the social media databases.•Assisted in training of new intern… Show more • Assisted with and learn the planning, promotion, and day-of-event operations of family shows, concerts, and arena sporting events.• Assisted with Grassroots marketing research and execution by going out into the community to represent the arena at career fairs, festivals and other high traffic events to promote upcoming events.•Answered telephone calls and responded to inquiries.•Learned to maintain and build the social media databases.•Assisted in training of new intern rotations and new Non Profit Organizations working the concessions stands. Show less
Sydney Whitehead Skills
Sydney Whitehead Education Details
-
Hospitality Management
Frequently Asked Questions about Sydney Whitehead
What company does Sydney Whitehead work for?
Sydney Whitehead works for Intuit Mailchimp
What is Sydney Whitehead's role at the current company?
Sydney Whitehead's current role is Senior Customer Success Manager at Intuit Mailchimp | 7+ years in Customer Success.
What is Sydney Whitehead's email address?
Sydney Whitehead's email address is sy****@****imp.com
What schools did Sydney Whitehead attend?
Sydney Whitehead attended Florida State University, Florida State University - College Of Business.
What skills is Sydney Whitehead known for?
Sydney Whitehead has skills like Salesforce, Mailchimp, Microsoft Powerpoint, Troubleshooting, Audience Segmentation, Digital Marketing, Customer Relationship Management, Html, Non Profit Leadership, Microsoft Word, Microsoft Excel, Mobile Communications.
Not the Sydney Whitehead you were looking for?
-
-
-
Sydney Whitehead
Philadelphia, Pa -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial