Sydney Wilcox Email & Phone Number

Texas, United States

Sulphur Springs, Texas, Us

Dallas, Texas, Us

Dallas, Tx, Us

Bentonville, Arkansas, Us

Modernized reporting structure, replacing all excel and access-based reporting with a new MSSQL server and Teradata environments. As well as work with cross divisional teams to build enterprise data warehouses. Created Tableau reporting used nationally to track fulfilment center performance. As well as allowing the tracking of new metrics for trailer load factor and dwell time. Worked with carrier data to build tracking reporting to allow for tracking of the lifecycle of both trailers and packages. Improved on-time carrier package induction performance from 88% to 95.6% in 6 months in 2019. Achieved $15.8M in claims recoveries for Walmart/Sam's exceeding the projected plan by 62% (Sam’s) in 2018. An improvement of $8M from prior year. Walmart eCommerce on-time delivery performance increased 11% across all carriers and private fleet in Q1 of 2019. Championed the creation for the Walmart LTL Dashboard which supported weekly conversations with our external partners that provided visibility to performance opportunities in their network. Ultimately, LTL delivery performance improved 14%. Developed reporting to generate a daily trailer forecast for common carrier and LTL for 2019 peak achieving a 4% variance from actual vs planned. Organically developed end-to-end package and trailer level lifecycle reporting seamlessly blending Teradata, Infomix, MS SQL, and Oracle data sources which improved on-time: package shipping; induction; and delivery to eCommerce customers.

Irving, Texas, Us

Yielded $33M in revenue by optimizing GPO membership and customer benefit across all active contracts based on customer eligibility and lowest contract item cost. Cultivated strong partnerships with complete understanding of customer’s requirements and desired timelines; creating lasting networks between multiple business units allowing for easier interactions and alignment. Consolidated reporting between SSRS and Tableau servers, removing self-built access reporting that had not been vetted by internally in departments. Served as a lead member of multiple business Integration Teams responsible for providing customer implementation process flow and accurate contract eligibility data management of 600K+ contracts; successfully converted customer bases ahead of schedule. Designed and implemented automated reporting tools and exception reports within SalesForce to notify sales departments of upcoming customer contract renewals, incomplete customer information, revenue reporting, and capturing business obtained by competitors. Implemented Talend for ETL needs moving data across multiple platforms. Published monthly business reviews and financial reporting for senior executive leadership.