Sydni Cobb Email & Phone Number

AMES provides heavy maintenance and line maintenance services to various airlines. The production planner works closely with client representatives and project managers for the creation of work packages.- Create work packages for heavy maintenance and line maintenance checks- Coordinate the flow of work packages, milestones for work orders, and tooling and part requirements for upcoming aircraft- Communicate the overall project plan to all impacted customer representatives, technical operations staff, and maintenance staff

Wilmington, Ohio, United States

AMES provides heavy maintenance and line maintenance services to various airlines. The production clerk works closely with maintenance technicians, engineers, and client representatives to process work orders for maintenance packages.- Update AMES and client databases with data from work orders, maintenance forms, and parts tags, deploying client-specific work processes to accurately organize records for 10+ aircraft- Audit databases and maintenance paperwork for accuracy, completion, and adherence to customer requirements for hundreds of records per aircraft- Scan and make copies of records for heavy maintenance and line maintenance checks to customer drive locations, leveraging domain knowledge, experience, and strong administration skills

Oxford, Ohio, United States

The Physical Facilities Department (PFD) at Miami University maintains grounds and building services for university property. The program associate processes service requests for multiple campuses.- Managed emergency maintenance, building services, and grounds requests for Oxford campus, coordinating with technicians to handle roughly 100 service requests daily- Streamlined building key orders for Oxford, Middletown, and Hamilton campuses, working closely with locksmith technicians to order dozens of keys weekly- Prepared daily service reports to be distributed to 50+ PFD staff members, leveraging data from maintenance records and databases- Monitored Keltron alarm systems to track campus-wide fire and safety emergencies, communicating with maintenance technicians and campus police daily

Oxford, Ohio, United States

The Physical Facilities Department (PFD) at Miami University maintains grounds and building services for university property. The senior program assistant processes service requests for the Oxford campus.- Managed emergency maintenance, building services, and grounds requests for Oxford campus, coordinating with technicians to handle roughly 100 service requests daily- Distributed building keys, access cards, key fobs, and radios to PFD technicians and university staff for various service requests and projects- Audited building keys and access cards, utilizing maintenance and communication records to account for all materials at the end of each shift

Blue Ash, Ohio

ATL provides scientific, engineering, and laboratory services for FDA-regulated products and companies worldwide. Data Governance Technicians process product data and ensure client standards are met.- Collected relevant safety and regulatory information about materials used in products were available and updated various spreadsheets and client databases- Analyzed and organized received documents, researching multiple client databases for relevant information to oversee roughly 150 client requests weekly- Communicated with client representatives and department colleagues to report progress and discuss project management, utilizing Microsoft Teams and SharePoint daily

Bowling Green, Ohio

BGSU’s Academic Operations department handled program development and articulation agreements. The student writer and editor completed assignments under the department’s Assistant Vice President.- Developed forms, reports, and presentations for the Academic Operations Department, researching best practices, college and university websites, and databases- Proofread and edited reports, memorandums, emails, and department web pages, following university style guidelines for consistency- Updated department webpages using Adobe Experience Manager

Bowling Green, Ohio

Omicron Delta Kappa (ODK) is a national leadership organization, dedicated to recognizing and encouraging collaboration among collegiate leaders. The Public Relations Executive of ODK at the university oversees all media relations and engagement. - Managed social media and public relations campaigns, utilizing social media pages to promote the organization and connect with members, including Twitter, Facebook, and Instagram- Created flyers and engagement posts for group events, inviting new and potential members to join in weekly group activities

Wilmington, Ohio

The Clinton Community Fellows program is a 10-week fellowship where students are matched with significant projects serving local businesses, non-profits, and local government. I worked with Orange Frazer Press (OFP), a local publisher, and the Business Advisory Council for Clinton County (BACCC).- Developed a committee plan and inventory for the BACCC, a written plan addressing the mission and objectives that emphasized needs assessment, student and industry engagement, and local employment resources- Enhanced social media marketing to draw attention to OFP's upcoming book release, which increased product awareness, attracted new customers, and retained existing customers

English B.A., Scientific & Technical Communication

Activities and Societies: Member of Omicron Delta Kappa Honor Society

Master Of Science - Ms, Business Analytics