Human Resources Receptionist
Current
Jun 2024 - Present
AeroLeads people directory · profile
Sydni T. Email & Phone Number
5+ Years' Experience in Customer Communications & Digital Marketing | Analytics, Project Management, CRM | Enhancing Customer Satisfaction
at
Pace Suburban Bus
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
5+ Years' Experience in Customer Communications & Digital Marketing | Analytics, Project Management, CRM | Enhancing Customer Satisfaction
Location
Greater Chicago Area, United States, United States
Company size
Who is Sydni T.? Overview
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Quick answer
Sydni T. is listed as 5+ Years' Experience in Customer Communications & Digital Marketing | Analytics, Project Management, CRM | Enhancing Customer Satisfaction at Pace Suburban Bus, a company with 408 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Sydni T..
Sydni T. previously worked as Human Resources Receptionist at Pace Suburban Bus and Customer Service Agent at Southwest Airlines. Sydni T. holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies from University Of Missouri-Columbia.
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Pace Suburban Bus
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Profile bio
About Sydni T.
Driven by a zeal for transforming customer interactions into memorable experiences, I've forged a dynamic career path across high-impact roles in customer service and communications. At Southwest Airlines as a Customer Service Agent, I thrived in a fast-paced environment, handling over 50 inquiries daily and securing a 95% satisfaction rate through empathetic and effective service. My journey included significant achievements such as a notable increase in revenue from upselling and multiple accolades for my exceptional service quality, underscoring my commitment to not just meet but exceed performance expectations.My professional narrative continued to evolve at Uber Technologies and ONESchool Fellowship, where I honed my skills in customer communication strategies and content creation, respectively. These experiences sharpened my ability to leverage data-driven insights and cross-functional collaboration to substantially enhance customer retention and satisfaction. As I look to the future, I am eager to connect with like-minded professionals and organizations where I can contribute to and grow in delivering outstanding customer experiences. Let’s discuss how my background, skills, and passion for customer engagement can benefit your team.
Current workplace
Sydni T.'s current company
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Pace Suburban Bus
6 roles
Sydni T. work experience
A career timeline built from the work history available for this profile.
Customer Service Agent
In my role as a Customer Service Agent at Southwest Airlines, I embraced the challenge of managing approximately fifty customer interactions daily, achieving a stellar customer satisfaction score of 95%. This success stemmed not only from addressing inquiries efficiently but also from creating meaningful connections that promoted loyalty and trust. My.
Jan 2023 - Dec 2023
Customer Communications Specialist
At Uber Technologies, I advanced our customer engagement as a Customer Communications Specialist, where my implementation of innovative communication strategies significantly heightened customer retention by 33%. This role allowed me to bridge the gap between data and actionable insights, utilizing customer feedback analysis to enhance the user experience.
May 2022 - Nov 2022
Customer Experience Content Writer
During my tenure as a Customer Experience Content Writer at ONESchool Fellowship, I honed my skills in content creation, directly contributing to a notable improvement in brand loyalty and customer engagement. My strategic development of content initiatives led to a significant 25% increase in customer satisfaction and a 30% rise in the participation of.
Apr 2022 - Aug 2022
Communications Supervisor & E-Commerce Specialist
Lovie’S Market
Guiding the communications and e-commerce strategies at Lovie's Market, I embraced the dual roles of Supervisor and Specialist with a focused vision. I spearheaded multiple initiatives that strengthened our brand's digital presence and customer service delivery. By coordinating effective communication strategies, I ensured a swift response time of under 24.
Oct 2020 - Jan 2022
Flight Attendant
Feb 2020 - Nov 2021
Team & coworkers
Colleagues at Pace Suburban Bus
Other employees you can reach at pacebus.com. View company contacts for 408 employees →
SD
Sheila Donovan
Colleague at Pace Suburban BusMorris, Illinois, United States, United States
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NM
Nathaniel Muhammad
Colleague at Pace Suburban BusChicago, Illinois, United States, United States
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BN
Brandon Nash
Colleague at Pace Suburban BusBellwood, Illinois, United States, United States
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GS
Gary Sapp
Colleague at Pace Suburban BusArlington Heights, Illinois, United States, United States
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PB
Praveen Bonthala
Colleague at Pace Suburban BusGreater Chicago Area, United States
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CA
Charles Aikerson
Colleague at Pace Suburban BusGreater Chicago Area, United States
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CO
Charlotte O'Donnell Obodzinski
Colleague at Pace Suburban BusArlington Heights, Illinois, United States, United States
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DS
Dan Stacey
Colleague at Pace Suburban BusAtlanta Metropolitan Area, United States
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RB
Robert Boyd
Colleague at Pace Suburban BusWoodridge, Illinois, United States, United States
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KH
Kisha Hearn, Mba
Colleague at Pace Suburban BusUnited States, United States
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Sheila Donovan
Colleague at Pace Suburban BusMorris, Illinois, United States, United States
View →
NM
Nathaniel Muhammad
Colleague at Pace Suburban BusChicago, Illinois, United States, United States
View →
BN
Brandon Nash
Colleague at Pace Suburban BusBellwood, Illinois, United States, United States
View →
GS
Gary Sapp
Colleague at Pace Suburban BusArlington Heights, Illinois, United States, United States
View →
PB
Praveen Bonthala
Colleague at Pace Suburban BusGreater Chicago Area, United States
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CA
Charles Aikerson
Colleague at Pace Suburban BusGreater Chicago Area, United States
View →
CO
Charlotte O'Donnell Obodzinski
Colleague at Pace Suburban BusArlington Heights, Illinois, United States, United States
View →
DS
Dan Stacey
Colleague at Pace Suburban BusAtlanta Metropolitan Area, United States
View →
RB
Robert Boyd
Colleague at Pace Suburban BusWoodridge, Illinois, United States, United States
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KH
Kisha Hearn, Mba
Colleague at Pace Suburban BusUnited States, United States
View →
2 education records
Sydni T. education
Bachelor Of Arts - Ba, Film/Cinema/Video Studies
Bachelor Of Arts - Ba, English Language And Literature/Letters
FAQ
Frequently asked questions about Sydni T.
Quick answers generated from the profile data available on this page.
What company does Sydni T. work for?
Sydni T. works for Pace Suburban Bus.
What is Sydni T.'s role at Pace Suburban Bus?
Sydni T. is listed as 5+ Years' Experience in Customer Communications & Digital Marketing | Analytics, Project Management, CRM | Enhancing Customer Satisfaction at Pace Suburban Bus.
Where is Sydni T. based?
Sydni T. is based in Greater Chicago Area, United States, United States while working with Pace Suburban Bus.
What companies has Sydni T. worked for?
Sydni T. has worked for Pace Suburban Bus, Southwest Airlines, Uber, One School Us, and Lovie’S Market.
Who are Sydni T.'s colleagues at Pace Suburban Bus?
Sydni T.'s colleagues at Pace Suburban Bus include Sheila Donovan, Nathaniel Muhammad, Brandon Nash, Gary Sapp, and Praveen Bonthala.
How can I contact Sydni T.?
You can use AeroLeads to view verified contact signals for Sydni T. at Pace Suburban Bus, including work email, phone, and LinkedIn data when available.
What schools did Sydni T. attend?
Sydni T. holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies from University Of Missouri-Columbia.
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