Syed Aafaq Email and Phone Number
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Syed Aafaq is a Operations / Project Management / Sales Support and Marketing Development / Customer Relationship Management / Customer Services Management / Team Management / Planning and analyzing / Negotiation & People Skills at LearnOBots. He possess expertise in customer service, management, leadership, sales, microsoft excel and 4 more skills.
Learnobots
View- Website:
- learnobots.com
- Employees:
- 27
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Project DirectorLearnobots Jul 2024 - PresentIslamabad, Islāmābād, Pakistan -
General ManagerMy Hair Clinic Aug 2019 - Jun 2024Islamabad & LahoreOversee day-to-day operations.Design strategy and set goals for growth, Set policies and processes.Evaluate and improve operations and financial performance.Maintain budgets and optimize expenses.Oversee recruitment and training of new employees, Direct the employee assessment process.Execute campaigns by leading cross-departmental teams — including web, e-mail, SocialMedia, webinar, PR, events, etc
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Senior Marketing ManagerMy Hair Clinic Jan 2019 - Aug 2019Federal Capial &Ajk, PakistanExecute campaigns by leading cross-departmental teams — including web, e-mail, Social Media, webinar, PR, events, etcGenerate insights and recommendations concerning: marketing, customer relationship management, and webpage design.Drive display and retargeting programs focusing on customer acquisition.Critically evaluate marketing campaign results.Manage SMO, SEO and Patient Care Executives – completing performance reviews and development plans.Works cross-functionally with… Show more Execute campaigns by leading cross-departmental teams — including web, e-mail, Social Media, webinar, PR, events, etcGenerate insights and recommendations concerning: marketing, customer relationship management, and webpage design.Drive display and retargeting programs focusing on customer acquisition.Critically evaluate marketing campaign results.Manage SMO, SEO and Patient Care Executives – completing performance reviews and development plans.Works cross-functionally with Media Team (Production and Graphic Designer) and Digital Marketing Team to support value proposition development.Responsible for resource planning and management including hiring/interviewing, training, developing, objective setting and performance management.Work closely with Clinical service team, Patient Advisors, Patient Care Executives, SEO, SMO, and Media Team to achieve goals.Marketing campaigns, running A/B tests to optimize creative and campaign targeting.Analyzes market data: Analyzes market trends and makes recommendations for the future.Evolve and manage the customer life cycle management program, including email marketing. Show less
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Head Of Operations And MarketingGinnastic Group Sep 2021 - Dec 2023Rawalpindi, Punjab, PakistanManaging Ginnastic Health Center (Rawalpindi, Lahore and Islamabad)Managing Ginnastic Arena Gym (Rawalpindi, Lahore and Islamabad)Managing Ginnastic Nutrition and Ginnastic School of fitness and RehabHiring and Training Ginnastic GroupCoordinating and leading sales and marketing force Ginnastic GroupBuilding coordination between Ginnastic Group’s entities.Developing and executing global strategic marketing plans, annual sales forecast and regularreviews.Building… Show more Managing Ginnastic Health Center (Rawalpindi, Lahore and Islamabad)Managing Ginnastic Arena Gym (Rawalpindi, Lahore and Islamabad)Managing Ginnastic Nutrition and Ginnastic School of fitness and RehabHiring and Training Ginnastic GroupCoordinating and leading sales and marketing force Ginnastic GroupBuilding coordination between Ginnastic Group’s entities.Developing and executing global strategic marketing plans, annual sales forecast and regularreviews.Building and managing relationships with clients, together with the Sales and clinical team.Mapping potential clients and generate international leads for the group.Identifying opportunities for sales processes improvements. Oversee implementation.Report to management on sales and after sales departments activity.Working with marketing team in the development and implementation.Staying up to date with latest updates on health industry, process changes and future updatesDeveloping an annual events calendar for all projects and ensure execution meets set time andquality standards and is aligned with the marketing goals.Taking part in the selection of new sales and marketing team members and provide the necessarytraining.Achievements:Increased sales through alternatives channel by 100%Maintaining customer base with leveling churn.Hired and trained new sales and marketing team.Hired and trained new clinical and gym team Show less -
Senior Sales ExecutiveOptixfiber Jan 2017 - Dec 2018Northern Punajb Rawalpindi, PakistanEnsure daily, monthly, yearly Sales Targets of North Region.Monthly Sale forecasting to make sure targetsEnsuring bill collection through billing executives.Handling customer complaints and route timely/properly.Monitoring team's performance and motivating them to reach targetsEstablishing, maintaining and expanding our customer base.Market-monitoring and keeping close eye on competitors.Making secured sales in terms of recoveries and retention.Recommending and… Show more Ensure daily, monthly, yearly Sales Targets of North Region.Monthly Sale forecasting to make sure targetsEnsuring bill collection through billing executives.Handling customer complaints and route timely/properly.Monitoring team's performance and motivating them to reach targetsEstablishing, maintaining and expanding our customer base.Market-monitoring and keeping close eye on competitors.Making secured sales in terms of recoveries and retention.Recommending and planning strategies for marketing & promotion of brand.Maintaining and expanding customer base by building and maintaining relation with customers and identifying new customer opportunities. Show less -
Educational CounselorMy University Feb 2016 - Jan 2017IslamabadDeveloped University and colleges partnership program, Conduct career workshops and lead tours and field trips.Conduct student advising sessions for career and professional life motivation.Helping the students understand their skill sets and provide those ways to utilize it.Advising the students on their personal problems and helps them to resolve it.Engaging the parents and the University authorities, for coming up with a solution, if the student faces some big… Show more Developed University and colleges partnership program, Conduct career workshops and lead tours and field trips.Conduct student advising sessions for career and professional life motivation.Helping the students understand their skill sets and provide those ways to utilize it.Advising the students on their personal problems and helps them to resolve it.Engaging the parents and the University authorities, for coming up with a solution, if the student faces some big problem.Recognizing the behavioral issues and provides solutions to handle them.Counsel students regarding educational issues such as course and program selection, class scheduling, study habits, and career planning.Maintain accurate and complete student records as required by laws and administrative regulations.Meet with parents and guardians to discuss their children's progress, and to determine their priorities for their children and their resource needs.Enforce all administration policies and rules.Prepare reports on students and activities as required by administration.Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences.Manage the admissions processing of a portfolio of programs in close liaison with academic departments, applying agreed criteria to make admissions decisions consistently and fairlyProcess incoming applications for all programs, checking qualifications, the validity of decisions and authenticity of resultsMonitor the responses of applicants to decisions and provide data to facilities and departments on applicant status and workflowHandle all enquiries in a courteous and helpful way, Ensure that correct proceduresInterviewed students to understand their individualized goals and backgrounds. Show less -
Supervisor Customer Care Centers (North)Qubee May 2013 - Feb 2016Federal Capial &Ajk, PakistanReporting for Profit & loss of business centersResponsible to manage Store day to day operation with team management (CCRs/RSEs)Responsible to making store a profit earning through achieving monthly/QTR/Yearly sales target.Ensure monthly/quarterly/yearly net add to baseEnsuring that on daily basis north retail and direct sales team cash taking tallied with the onsite sales management system and processing companyIdentifying opportunities for the direct and indirect… Show more Reporting for Profit & loss of business centersResponsible to manage Store day to day operation with team management (CCRs/RSEs)Responsible to making store a profit earning through achieving monthly/QTR/Yearly sales target.Ensure monthly/quarterly/yearly net add to baseEnsuring that on daily basis north retail and direct sales team cash taking tallied with the onsite sales management system and processing companyIdentifying opportunities for the direct and indirect sales team where to bring in new business.Creation of retail channel for stores & franchises in new/un-tapped area with monthly training Building a large database of retailers and customer contacts and ensuring they are aware of any sales promotionsPlanning and analyzing marketing campaigns and providing a final cost/benefit report to Regional Manager. Responsible for making Regional Retail Team and Customer care center’s Direct sales team Performance Reports based on Weekly given targets.Preparing sales forecast for stores & retail forecast for indirect channelExecution and monitoring of all marketing collateral including fascias, posters through Retail Team & Direct Sales Team and franchise. Responsible for making Regional and Service centers Analytical Reports based on the data gathered from all the Flagships & mini-flagships.Responsible for execution, monitoring and ensuring the sales target of Service Centers, Walk in/D2D/SME/Retail sales team. Market Visits to conduct audit of Visibility and Availability of our product.Weekly visits to conduct audit of franchises based on service quality. Responsible for standardization of policies at store & franchise levelResponsible for A+ Franchise store’s customer handling through official resource Show less -
Manager Real EstateAdwiser Nov 2011 - Apr 2013PakistanManaged and establish family business for real estate covering residential & commercial Rawalpindi & Islamabad
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Finance And Operations ManagerPelican Engineers Jan 2010 - Nov 2011PakistanManaging over all company financial management together with office management.Responsible for procurement and vendor / supplier managementManage successfully employee PayrollsProject manager at Allied bank corporate branch Islamabad renovationProject manager at Faysal bank raja bazaar renovationProject manager at PTCL Islamabad renovationManaging the labors at site
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Relationship ManagerSamba Bank Ltd. Feb 2009 - Jan 2010PakistanCliental development through leads & direct market interaction Key accounts acquisition & management through enrichment of portfolio.Management a portfolio of 30 million on monthly basisManaging Team through B2B strategy.Maintaining floor for seamless customer servicesPerforming Pivotal Role in retention of customers. -
Relationship OfficerNib Bank Oct 2007 - Jan 2009PakistanBusiness Development and SalesRevenue Generation
Syed Aafaq Skills
Frequently Asked Questions about Syed Aafaq
What company does Syed Aafaq work for?
Syed Aafaq works for Learnobots
What is Syed Aafaq's role at the current company?
Syed Aafaq's current role is Operations / Project Management / Sales Support and Marketing Development / Customer Relationship Management / Customer Services Management / Team Management / Planning and analyzing / Negotiation & People Skills.
What is Syed Aafaq's email address?
Syed Aafaq's email address is sy****@****.com.bd
What skills is Syed Aafaq known for?
Syed Aafaq has skills like Customer Service, Management, Leadership, Sales, Microsoft Excel, Microsoft Word, Team Management, Sales Management, Direct Sales.
Who are Syed Aafaq's colleagues?
Syed Aafaq's colleagues are Haziq Fawwad, Syed Dawood Anwar, Aqsa Mansoor, Irfan Kazmi, Soban Mujtaba B., Ahmed Majid, Maha Syed.
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