• Overall accountability and ownership of all aspects of software quality assurance practice. Managed a team of 18 quality assurance specialists and associates.• Participated in the development of QA strategy, methodology, and execution process for Privatus Platinum, Credit and Political Risk Insurance, Casualty Insurance and Reinsurance, Credit Insurance and Reinsurance, Marine Insurance and Reinsurance, and General Liability Insurance applications developed on Unqork platform.• Tested the Cyber and Technology Errors & Omissions (E&O) Insurance and Aviation Insurance applications developed on MEA Platform, a software solution focused on the insurance and reinsurance industries.• Worked closely with Dev teams in support of testing and technical delivery strategies and resolve defects.• Prepared and provided the QA readiness report for the Go/No-Go on projects readiness meeting, which was held before the project deployment. This ensured that the project deployment success rate was 100%.• Led recruitment, on-boarding, development and professional training of 5 new quality assurance team members.• Reduced testing efforts by ~25% through rollout of automated test suites using Jenkins and Selenium.• Used Postman testing tool to execute automated tests for API responses.• Created a custom Testing Tracking Tool for the purposes of measuring and monitoring testing activities during each sprint. Identified the ideal test scenarios to be automated resulting in accommodating 20% more releases per year in addition to reducing bug reporting by 35%.

• Prepare and execute integration and regression testing on both web and mobile apps.• Testing done in Google Chrome, Apple Safari, and Mozilla Firefox browsers for web app; and iOS and Android platforms for mobile app.• Prepare test cases using Gherkin language that Cucumber uses to define test cases.• Perform security and data integrity testing.• Report and manage bugs through Jira.• Followed both Scrum and Kanban to implement agile software development.• Perform Geofencing testing for offsite cleaner sign in/out.• Work closely with the Customer Success team to manage, report, and execute customer bugs, and reporting them to the team for them to follow-up with the clients.• Supporting the marketing team by providing them with the material needed to effectively demo the product to potential customers.• Mobile build testing done via HockeyApp.• Write automation test cases using IntelliJ IDEA CE.• Deploy builds using Jenkins.

• Perform functional, regression, and accessibility tests on the Parks Canada mobile application in both English and French languages.• Testing done in iOS and Android platforms for multiple devices.• Perform load testing via LoadUI.• Travel to multiple Parks Canada locations to perform geofencing testing.• Test the web-based application management system in Google Chrome and Mozilla Firefox browsers in both English and French.• Report and manage bugs found during testing via Trello.• Prepare, perform, and maintain integration and regression test cases.• Report all the defects using IBM Rational DOORS.• Work with the team in Halifax and Edmonton to ensure timely delivery of quality test cases in the given sprint.• Work with the team to create automation scripts for regression testing using IBM Rational Functional Tester tool.

• Absorb and learn applicable parts of the fast developing application, and analyze requirement documents.• Create and run test cases using HP Quality Center.• Prepare detailed documentation when testing in order to be able to retrace the steps if needed, including steps to reproduce, screen shots and all supporting documentation.• Use Hansoft client for bug reporting and monitor QA tasks status for the current sprint.• Automate and run smoke tests upon receiving a new build. Work closely with the team lead and Business Analyst to define the scope of the smoke test, which has discovered multiple critical bugs which identified issues early in the testing process.• Share documents and other detailed instructions with coworkers to help build knowledge.• Provide advice to peers on how to enhance the test cases.• Work with the development team in Halifax and Bermuda as interface testing specialist.• Hold one on one calls with resources to give assistance to the team mates and offer support and mentoring to junior QA team members.• Run the scrums in the absence of team lead. Take on the QA team lead duties during that period and provide QA support and documented metrics.• Use HP Unified Functional Testing (UFT) tool to create automated test cases to support the regression testing.• Prepare automation script to perform data entry used for testing.• Give demo sessions to team members on how to run the scripts and use the UFT tool.• Develop knowledge of the insurance business to better understand industry requirements.

• Responsible for creating test cases based on the requirements documents• Create verification and regression test cases (using Microsoft Test Manager)• Prepare test data when required• Record, analyze, and verify test results• Report and track the bugs found during testing (using Microsoft Team Foundation Server)• Create the Bug State Diagram to help the QA and Development team keep track of the bugs to be fixed and retested• Work with the project manager and developers to prepare for the releases of Land Resource Management System product to the key clients• Have weekly meetings with the client to discuss the progress and provide future plans• Participate in lessons learned meetings• Train new testers on the team by giving them tutorials, demo, and documentation• Work with Technical Writer in providing necessary information in the preparation of the documentation• Provide necessary support to the client during User Acceptance Testing (UAT)• Help introduce Agile work environment by giving presentation on Agile methodology and its benefits• Manage the QA team during the testing cycle to ensure that the deadline is met during the QA Manager’s absence

• Work with business analyst to understand requirements document and develop test plan, test cases, and test scenarios• Provide effort estimates to cover QA activities• Create Requirements Traceability Matrix• Create and run test plan using QAComplete - SmartBear Software• Perform data porting to maintain integrity of data• Validation of test data by writing and executing SQL queries• Perform manual and automated testing (using IBM Rational Functional Tester)• Perform Black Box, Integration, Functional and Regression testing as documented in test plan• Work closely with client QA Lead and support users during User Acceptance Testing (UAT)• Coordinate defect management across QA team• Follow defect management and tracking system by logging and regularly reporting on metrics such as defects by severity, resolution rate, defects per module, and number of opened/closed defects using JIRA defect tracking and management tool• Actively coordinate with developers, testers and other project team members for early resolution of defects and issues• Create QA completion report outlining testing activities performed and details on open defects and issues• Participate in Root Cause Analysis (RCA) when required• Created ‘QA Estimation tool’ that facilitates practitioners to do the estimation in an effective manner and with greater confidence by employing bottom up approach. The tool, which is a ‘Work Breakdown based’ spreadsheet, lists key QA activities that drive effort. It resulted in reducing QA estimation time by approximately 30%. The tool is a reusable asset