Syed Abdul Basith Email & Phone Number

Syed Abdul Basith is a Support Executive at Pine Labs.

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  Technical Support Engineer

  Rfm Loyalty Llc

  Feb 2015 - Sep 2022 - Dubai, United Arab Emirates

   Brand Development of National Bank of Abu Dhabi (NBAD) POS Machines Work with Operations & the network team, to sign off on new hardware Perform installation and configuration of POS/Mobile/Retail applications Install, configure & upgrade, POS/Mobile/Retail applications, POS servers and workstations Work with the Network security analyst to develop secure configuration for POS applications and payment devices Implement, monitor and troubleshoot payment processing… Show more  Brand Development of National Bank of Abu Dhabi (NBAD) POS Machines Work with Operations & the network team, to sign off on new hardware Perform installation and configuration of POS/Mobile/Retail applications Install, configure & upgrade, POS/Mobile/Retail applications, POS servers and workstations Work with the Network security analyst to develop secure configuration for POS applications and payment devices Implement, monitor and troubleshoot payment processing issues (credit, cash & offline Transactions) Configure hardware peripherals (Scanners, Cash Drawer, Printers, etc) to assure working functionality Automate installation and configuration process as needed for deployment Facilitate the logging, reporting, and resolution of application issues in MIS. Frequently perform knowledge transfer to client personnel and 3rd party vendors especially related to POS/Retail software Regularly support and troubleshoot the POS/Retail software Occasionally provide on-call support as needed during non-business hours for applications. Assist in performing go-live of new software & sites. Additional duties as assigned Show less