• Prepared market analysis through evaluating new market prospects• Developed monthly budget analysis and prepare monthly sales activity reports• Evaluated market information and prepare reports as well as rate analysis required for management and sales staff• Assisted sales and marketing staff as necessary at any phase of sales plus marketing efforts• Prepared packages proposals and support information for presentations through sales and service team• Assisted with promotional activities• Organized and hosting presentations and customer visits

• Provided expertise as a lead Mobility administrator, lead various projects to introduce new technology, coordinated with the management for budget planning and understand executive deliverables, and performed vendor selection and management.• Coordinated with the security, accounting, legal and business leadership to build corporate policies, perform compliance assessments, and prepare and present the use cases for deployment.• Worked with the deployment lead, change lead, and project lead with technical details to complete business deliverables within given deadlines to satisfy Operating committee, Steering committee, QA, and Peer reviews.• Researched, recommended and implemented system enhancements that improved system performance and features.• Ensured that team is motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed.• Provided level 3 support to users worldwide with iOS, Android, and Blackberry mobile devices on email activation, encryption, containerization of corporate data, data synchronization, and device hardware and software complex issues.

• Development of a superior workforce, policy, and documentation• Coordinate the implementation of customer-related services, policies, and programs• Prepare reports, presentations, provide training to entry level staff, and conduct research• Responsible for development, coordination and presentation of training programs for skilled employees• Liaised with staff, clients, etc.• Responsible to maintain and organize the filing system• Prepared and reconciled expense reports through the onsite system• Prepared and processed invoices in time to run the processes smoothly and efficiently• Scheduled meetings, appointments and arranged conference calls

• Worked as a system administrator and IT support specialist to maintain stable environment for end users and the network• Analyzed, logged, tracked complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs• Confer with staff, users, and management to establish requirements for new systems or modifications• Carried out projects, follow procedures and routines, work with ideas, think extensively and find solutions to hands-on problems• Prepared support and training documents and performed technology demonstration.• Researched, analyzed, troubleshoot, and resolved simple to complex network equipment and printers, and prepared reports on incidents and services rendered by the company• Performed troubleshooting and working with hardware and software issues, and preventative maintenance for all the various devices throughout the environment

• Developed marketing strategy and plan, and targeted market analysis and research using team management skills• Promoted new products, services or initiatives with the understanding of current and potential customers• Worked in partnership with internal or external public relations professionals• Provided expertise in direct internal or external media relations and advertising professionals in the implementation of the brand, commercials and other promotional material• Assisted in promotional strategies and product development• Aided in creating and enhancing the campaign list• Maintained project tracking spread sheets and business line marketing calendars• Assisted in writing and editing sales and marketing materials, which include articles, presentations, white papers, and collateral• Completed sales-related and marketing administrative projects that include running marketing and sales reports, conducting research on company and other assignments in database