Syed Ali Email & Phone Number

Texas, United States

San Diego, Ca, Us

Remotely headed North America's Respiratory Care business managing capital devices, parts and accessories, and digital solutions. Guided cross-functional PM teams weekly to inform portfolio development and long-range planning to drive marketing initiatives and portfolio growth. Provided product, clinical, and market landscape training to various departments globally. Advised the Supply and Demand team to ensure forecasts aligned to market needs and attainment to meet financial expectations; reviewed IRRs and backorder reports to mitigate customer delays and weekly and quarterly S&OP, S&OE, and Supply Reviews.•Achieved 176.7% to plan for Life Support and 118.9% for Non-Life Support devices for FY23 while navigating severe supply and manufacturing constraints•Modeled RC financial and strategic plans out to FY30+ at Sr. VP level for C-Suite review; advised Market Access, Medical, and Government Affairs to uncover new revenue opportunities through strategic NPI, external partnerships, and evolving reimbursement and device qualification guidelines•Oversaw digital, cloud-based, remote patient monitoring system for ventilation patients,; led content strategy and PROMs/PREMs creation for a new higher-acuity patient app; collaborated on a SaaS platform to improve COPD care management in acute and home care settings.•Garnered credibility and influence across departments and stakeholders by assuming elevated responsibilities after org changes; fostered collaborative and supportive relationships.•Developed GTM planning and execution strategies; marketing campaigns to position device growth and launch; created value propositions per target audience; simplified clinical messaging for easier comprehension across all sleep and RC devices.•Coordinated with Product Lifecycle Engineering weekly on market dynamics; initiated short and long-term discussions on sustaining activities and obsolescence planning; led FSN/recall trainings and post-market surveillance activities.

Exeter, Nh, Us

Managed global core capital respiratory product line and frequently provided onsite clinical and technical training to health care professionals and biomedical engineering staff; including global accounts. Created strategies for capital devices pricing and new product launches; trained on objection handling across stakeholders in the acute care setting utilizing soft and hard cost analysis.• Achieved ~500% ramp-up of sales during COVID-19 demand while ensuring supply and manufacturability of devices and accessories.• Developed and led monthly training for commercial teams to ensure brand messaging adoption and consistency; provided coaching to sales using Win/Loss Analysis; designed internal and customer-facing collateral• Analyzed market landscape; performed SWOT analysis across competitors; created roadmaps for next-generation product development and informed ongoing marketing strategy; supported regulatory De Novo/510k submissions.• Traveled to accounts to resolve highly sensitive escalations and mend damaged relationships, saving $2MM+/year in business revenue and company reputation; primary contact for supporting new accounts and ensuring device adoption.• Led cross-functional teams to continued success, including developing and launching a new product within 60 days to meet urgent patient needs during the COVID-19 pandemic.• Consulted as an industry expert for the Electrical and Computer Engineering Industry Advisory Board at UNH; provided insights into the medical device industry bi-annually.

Exeter, Nh, Us

Integrated with Science and Innovation to work through product concept iteration testing and documentation before R&D handoff for formal product development stage gate process, V&V, and launch; submitted multiple invention disclosures. Oversaw IEC/ISO testing for legacy devices and new products to ensure compliance with evolving device standards. • Gained a deep understanding of the product development process by managing top-priority projects, including redesigning the highest gross profit product and increasing quarterly sales by ~400%.• Investigated and resolved customer complaints in the field across the country, which led to the creation of simpler and improved training materials and product improvement projects • Oversaw quality improvement and cost reduction projects with PLE and quality teams, resulting in record low complaint rates and revenue increases of $200k+/yr.• Regarded as a top performer within the organization with company-wide awards, nominations, and external recognitions, such as “Supervisor of the Year”, managed up to 5 full and part-time employees, including recruiting and onboarding activities.• Collaborated with Manufacturing and Quality teams to build and validate new manufacturing lines for all inhouse disposable and capital products; provided training for service teams to ensure all devices returned to customers were at the highest standards for reliability

Exeter, Nh, Us

• Participated in multiple activities to improve an electromechanical medical device involving fluids, flow and pressure sensors, PCBs, and plastics. In charge of repairing and upgrading over seventy devices to strict specifications.• Conducted Quality Assurance/Regulatory Affairs testing to ensure highest quality products for customers and Standards compliance; identified a quality issue and was awarded for new discoveries.• Initiated involvement in the Intellectual Property Group consisting of CEO, VP of Innovations, and Senior Development Engineers which met on a weekly basis.• Collaborated with numerous engineering disciplines and other professionals on a daily basis to improve procedures and operations in an ISO 13485:2003 certified and FDA regulated environment following FDA QSR 21CFR820• Contributed to writing ECOs, creating work instructions, prototyping new plastic disposable design, and documenting work in an Engineering Notebook. • Entrusted with key to facility to conduct research and work part-time independently during school year after normal working hours and on weekends

Us

•Helped resolve customer issues as Application Engineer by translating very technical language into terms suitable for the customer's level of understanding•Developed stronger knowledge of systems engineering through combination of mechanical assemblies and software programming in C# and Ladder Logic

Pittsburgh, Pa, Us

Provide customer service and help with health concerns.

Bachelor Of Science (B.S.), Electrical Engineering

High School Diploma, General Studies