• Spearheaded frontline sales activities and generated AED 35 million+ yearly sales.• Liaising with clients and providing support to client’s needs for new elevator equipment and replacement of existing elevators.• Preparation of project estimations, quotations, tender documents, and all other follow up reports.• Manage sales activities including but not limited to sales presentations, site surveys / show round negotiation of contracts as per the ISO/management norms.• Support sales inquiries and managing customer relationship with existing client base and scouting for potential customers and projects. • Contracts review and overall project management for secured projects• Ensuring timely collection of due payments and supporting finance and credit collection teams.

Acquired technical knowledge of elevators, escalators and related equipment. Follow up on FOS contracts, prepared conversion offers and updated sales. Prepared contract renewals, repair quotations, estimates and call back analysis reports. Liaison with clients on behalf of the service sales team. Familiarized with the process of attending callbacks to troubleshoot faulty elevators and escalators.Prepare maintenance contract proposals for lost units and actively pursued it to achieve maximum recovery. Reported periodically on different activities performed at the organization to the service sales manager.

Familiarized with the process of quality audits by being a part of the audit team. Created Quality Control manuals for clients (QMS, ISO, HACCP, OHSAS, EMS.). Assisted the marketing and branding team with product design and delivery.Delivered various health and safety programs as a co-instructor.