I have grown up in the healthcare field with a IT background. Spent the past twelve years as the essential liaison between the IT vendors and the client. I specialize in Management and problem solving. My background in healthcare IT gives me a unique perspective to my clients• Provided managed Onsite & Remote Support for all network devices (Modem, Switch, WAP), and end user devices & IT peripherals (Desktop, Laptop, Mobile, Printers & Scanners, TV, VOIP, Security cameras, Fax, Payment system)• Internet and VOIP Phone troubleshooting• Provide support to remote users if any. Setup remote users• Help/Teach and improve overall computer knowledge of the staff members• EMR setup and ticket issues and training• Medical machines and devices setup and troubleshooting(Ultrasound, NST machine etc.)• Setup of Structured Reporting software such as AS Software and Viewpoint for the client• Manage the Firewall, Network security and Antivirus• Manage and maintain inventory, software and licenses• Working with vendors and building/maintaining relationships• Manage the IT budget. Focus on cost effectiveness.• Collaborate with Client & Vendors for any local initiatives, or projects (i.e., network upgrades, office expansions)• Research and introduce new products and technologies• Work with other department heads to improve the workflow and issues• Help and improve technical knowledge of the practice overall• Tackle new challenges (new technology, new updates, new changes)• Maintain an office workflow policy regarding IT security and HIPAA.• Create an employee Training Portal (Staff training and support)• Maintain and enforce HIPAA guidelines. Network Assessment• Minimize/Mitigate downtime issues (the what, why, how)