Syed Ashraf Mohiuddin Email & Phone Number

Dubai, United Arab Emirates

Duties/Responsibilities:• Responsible to manage the MVAS & Digital Services teams, Content development team, Integration team, Customer support team & work closely with the technical team.• Responsible for supervising & monitoring currently on-going VAS products, ensure expected traffic is being achieved to meet Management sales expectations. Also responsible to monitor service penetration & traffic of on-going VAS services• Maturing new digital services (both in-house & under… Show more Duties/Responsibilities:• Responsible to manage the MVAS & Digital Services teams, Content development team, Integration team, Customer support team & work closely with the technical team.• Responsible for supervising & monitoring currently on-going VAS products, ensure expected traffic is being achieved to meet Management sales expectations. Also responsible to monitor service penetration & traffic of on-going VAS services• Maturing new digital services (both in-house & under third partnership), in case of third-party products; communicating & gathering partner’s product knowledge; strategies opportunities & preparing action plans with timeline for onboarding.• Responsible for Operator pitching & correspondences with Telco personnel to expedite service ‘Go-live.• Regular correspondence with Partners as required on the aspect of initial communication, negotiation & deal closing.• Responsible to R&D new services & recommend billing modalities (PSMS MO/MT, DCB/DOB, MFS/BANK) to optimize revenue.• Exploring new business opportunities with focus on building digital ecosystems that broaden the outreach of mobile value added services.• Define, develop & drive execution to meet content & Value added service business objectives.• Ensure on-time content production, upload & delivery process to all the business channels/mobile operators.• Maintain strong & positive relationships with business partners & clients to ensure contents & services are live in operators’ portal as per business requirement.• R & D on International content & Platform-based services.• Negotiate with Content partners to License contents as per business requirement & ensure partners are on board with minimum cost & Risk.• Creating & reviewing detailed project estimates, work plans & meet timeline of assigned projects.• Responsible for all necessary report preparation relevant to Content & service business. Show less

Erbil, Kurdistan, Iraq

Duties/Responsibilities:• Works with the CEO and other Heads of Function to influence the creation new features, business priorities and targets • Design policies that align with overall strategy • Implement efficient processes and standards • Coordinate customer service operations and find ways to ensure customer retention • Oversee the implementation of technology solutions throughout the organization • Mentor and motivate teams to achieve productivity and… Show more Duties/Responsibilities:• Works with the CEO and other Heads of Function to influence the creation new features, business priorities and targets • Design policies that align with overall strategy • Implement efficient processes and standards • Coordinate customer service operations and find ways to ensure customer retention • Oversee the implementation of technology solutions throughout the organization • Mentor and motivate teams to achieve productivity and engagement • Report on operational performance and suggest improvements• Generates ideas about future product activities to ensure a cutting edge strategy; maintains up to date knowledge of the product features, competitors and trends • Takes decisions on matters relating to the day to day operation • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives• Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals• Uphold organization policies and standards, ensuring legislative regulations are followed• Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment Show less

Erbil, Kurdistan, Iraq

Duties/Responsibilities: Initiate the Kurdistan’s first hybrid mWallet/eWallet with the supervision of the Marketing Director Sourcing the platform vendors from overseas market Finalize the vendor after proper scrutinizing with the help of Project Head Regular follow-up with the selected vendor to develop the platform as per scope of works Sourcing local and international Merchant network for the wallet system. Prepare the sales plan the under the guidance of… Show more Duties/Responsibilities: Initiate the Kurdistan’s first hybrid mWallet/eWallet with the supervision of the Marketing Director Sourcing the platform vendors from overseas market Finalize the vendor after proper scrutinizing with the help of Project Head Regular follow-up with the selected vendor to develop the platform as per scope of works Sourcing local and international Merchant network for the wallet system. Prepare the sales plan the under the guidance of Commercial Director Settle the Agent Network for Kurdistan region Prepare contents for promotional materials Liaison with the Scratch Card Vendor Create Terms and Policies for Merchant, Agent and the end users of the wallet with the help of legal team Day to day operational activities for each and every feature of the wallet system Supervise junior colleagues to create and update the related database Any other tasks assign by the higher management Show less

Erbil, Kurdistan, Iraq

Duties/Responsibilities: Lead company’s operations and content management team Generate VAS concept after necessary market research / market intelligence and cultural compatibility check Content sourcing from various news agencies, media, music labels, local and international content providers Monitor and report VAS performance – progress, usage, MarComm, revenue, milestones, targets per given / advised frequency Suggest / arrange corrective measures according to… Show more Duties/Responsibilities: Lead company’s operations and content management team Generate VAS concept after necessary market research / market intelligence and cultural compatibility check Content sourcing from various news agencies, media, music labels, local and international content providers Monitor and report VAS performance – progress, usage, MarComm, revenue, milestones, targets per given / advised frequency Suggest / arrange corrective measures according to performance Monitor competition and competitors’ shadow services  Manage billing / invoicing from and to vendors Conduct periodical UATs and regular health-check Handle the IPR / copy right issue for the sourced contents Supervise the technical team for content uploading in proper format as per operator’s requirement Ensure the quality of the contents Ensure delivery of the contents in time to the respective operators and foreign partners Liaison with all local telecom operators Liaison with overseas partners Handle major and internally top prioritized projects Responsible for Company’s overall operational and promotional exposure planning Guide team members in fulfillment Enable especially local employees Enforce positive communication between departments Transfer knowledge to team members Show less

Kabul, Afghanistan

Detail Job Description:New VAS: Generate VAS concept after necessary market research / market intelligence and cultural compatibility check Identify resources, vendors, coordinate between technical teams from AWCC and vendor Prepare NDAs, contracts and framework agreements per AWCC standard policy and get approvals Monitor vendor’s application development and deadlines, conduct UAT Prepare PIFs / PCNs ready for approvals Prepare necessary document for MarComm… Show more Detail Job Description:New VAS: Generate VAS concept after necessary market research / market intelligence and cultural compatibility check Identify resources, vendors, coordinate between technical teams from AWCC and vendor Prepare NDAs, contracts and framework agreements per AWCC standard policy and get approvals Monitor vendor’s application development and deadlines, conduct UAT Prepare PIFs / PCNs ready for approvals Prepare necessary document for MarComm team, FAQ for CC Arrange training for CCVAS Lifecycle management: Monitor and report VAS performance – progress, usage, MarComm, revenue, milestones, targets per given / advised frequency Suggest / arrange corrective measures according to performance Monitor competition and competitors’ shadow services  Manage billing / invoicing from and to vendors Conduct periodical UATs and regular health-checkVAS Content: Manage CRBT GUI and Content Providers Prepare and manage contracts with CPs Monitor and Manage Content licenses, quantity, quality, pricing, expiry, uploading, approving Supervise VAS Marketing team responsible for day to day VAS & content activities and related MIS Prepare and manage SMS broadcasts for contentTeam Building & Enabling: Guide team members in fulfillment  Enable especially local employees Enforce positive communication between departments Transfer knowledge to team members Emphasis idea sharing and joint problem solving. Show less

Duties/Responsibilities:• Content sourcing from various media, music labels, local and international content providers• Handle the IPR / copy right issue for the sourced contents• Supervise the content providers for content uploading in proper format as per technical requirement• Approve/reject the contents• Handle payment issues for the vendors• Liaison with all local & international content providers• Liaison with overseas service providers• Handle… Show more Duties/Responsibilities:• Content sourcing from various media, music labels, local and international content providers• Handle the IPR / copy right issue for the sourced contents• Supervise the content providers for content uploading in proper format as per technical requirement• Approve/reject the contents• Handle payment issues for the vendors• Liaison with all local & international content providers• Liaison with overseas service providers• Handle major and internally top prioritized VAS projects• Prepare all VAS related reports including content, services, revenue and expenditure• Initiate to launch any new VAS product4. Assistant General Manager- Marketing & Media (1 Jun ‘06 – 28 Feb ‘10)Wintel LimitedHouse # 02, Road # 01/1A, Gulshan-1, DhakaValue Added Service DivisionDuties/Responsibilities:• Team leader of the corporate sales & marketing team• Communicate and manage corporate contacts• Generate target revenue from the corporate & retail market• Manage local account for overseas partners• Responsible for advertisement planning and management• Work as the major media and marketing resource person• Handle major and internally top prioritized projects• Responsible for Company’s overall media exposure planning including financials• Work as company’s media and press interface• Responsible for all VAS content management for local & international telecom market Show less

Dhaka, Bangladesh

Duties/Responsibilities:• Team leader of the corporate sales & marketing team• Generate target revenue from the corporate sector• Work as the major media and marketing resource person• Communicate and manage all major corporate contacts• Handle major and internally top prioritized projects• Responsible for Company’s overall media exposure planning including financials

Dhaka, Bangladesh

Duties/Responsibilities:• Team leader of the corporate sales team• Generate target revenue from the corporate & retail market• Communicate and manage some corporate contacts• Responsible for advertisement planning and management

Dhaka, Bangladesh

Duties/Responsibilities:• Communicating foreign buyers• Collect orders from foreign buyers• Handle L/C communication with banks• Handle export related documentation• Handle export relevant Govt. offices• Arrange shipments• Secretarial tasks for CEO