Syed Ashrafuddin Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

 Handling Project Management, Resource Management, Demand Fulfillment,Invoicing and Client Engagements Acting as primary point of contact for clients, nurturing relationships through regularengagements, understanding client needs, tailoring RFP responses to align with clientvisions and expectations. Invoicing - Client billing and Audit – Efforts and Billing Rates validation, issuingmonthly invoice to client, handling billing queries, tracking payments etc, coordinatewith the finance controllers/account administrators to ensure project invoices areaccurately prepared and timely submitted. Monthly Financial Performance Forum – Preparing and presenting key financialindicators (Revenue, Expenses, FTE count, CM margin etc.) on a monthly basis tothe key stakeholders in the account, Analyzing financial data, including projectbudgets, risks, Analyzing Timesheet, Project Cost/Revenue report, RAG report. Working with account executives to prepare SOW/MSA, getting necessaryapprovals from management, and sending to client. Resource utilization & Forecasting, Allocating and managing IT/ Embedded projectresources, including personnel, budget, and technology assets. Service order creation for new demands, screening the profiles as per the JD,Scheduling the interviews, coordinating with respective SPOCs to fulfilled thedemands, Follow-up on Interview feedbacks. Closely working with customer to understand the opportunity requirement and onboarding the identified resources to the client projects. Managing the Billability headcount and discussing with client to improveproductivity. Maintaining daily trackers (Profiles tracker, Open demand tracker, Invoicing tracker,and Resource Head count trackers), reports for reviews and supporting seniormanagement in PPT Preparation. Creating Jira dashboards and generate reports on Operational efficiency and productperformance Following up with client on PO /SOW extension.

Bengaluru, Karnataka, India

 Creating the project plans in MS Project,track the project plan and take required actions to address the deviations Ensuring status reports of the project are generated and updates shared with therelevant stakeholders Serve as Scrum Master for development scrum teams, including organizing andfacilitating planning, stand-up, retrospective and demo meetings as well as ensuringthat sprint documentation materials (such as the backlog, scrum board, etc) aremaintained Managing risk identification and mitigation actions in order to minimize their impactof the project Determining project changes and coordinating to get them implemented Managing the support ticket requests, escalating priorities, schedule lower priorities Upon project closure, initiate and implement the appropriate project closure process(including updating of the project history data base) Track individual effort/ output and provide feedback wherever necessary to the teamtowards constant improvement. Providing administrative support to the project managers by carrying out day to dayproject coordination activities Work with Cross-functional teams to improve collaboration and data flow from oneto another department. Conduct regular Project review, including peer and stakeholder reviews and qualityassurance reviews with all aspects of IT organization and business sponsors, toassure program/project deliverable are regularly met and issues addressed. Ensuring clear communication and outline of project requirements and time lineswith other teams that are related to complete and successfully deliver project Driving project meetings and facilitate large group discussions, capture actions andmonitor activity completion through active delivery management Monitoring Process Compliance and Organizational processes, ensuring all theprocess is followed in a timely and smooth manner. Deep knowledge of Excel and all Office applications.

Bengaluru, Karnataka, India

 Responsible for end-to-end project management and act as primary interface to thecustomer, other vendors and all alliance personnel associated with the project. Maintaining and monitoring project plans, project schedules, and equipment. Assigning tasks to internal teams and assist with schedule management. Project follow ups, escalations and constraint resolution. Break projects into doable actions and set time frames Ensuring that the supply chain is efficient and effective throughout theirorganization. Coordinate timely and accurate shipments, dentify and fix shipping errors. Logistics Coordination Coordinate with internal resources and third parties/vendors for the flawlessexecution of projects Provide excellent customer service by communicating with key customer contact(s)via email, phone, video conferencing, etc. Organizing, attending and participating in customer/client meetings. Documenting project phases and creating summary reports for companymanagement. Receive orders and add to inventory Assess project risks and issues, provide solutions where applicable. Identify, track, manage, and resolve project issues Managed up to 5 projects at a time. (Syndicate Bank, Financial Software andSystems, SBI – LHO’s (Telangana-AP, Kerala and Karnataka), Shell OilCompany and Vijaya Bank)

Hyderabad, Telangana, India

 Coordinate and support on Network issues, training and installation. Organize and update databases and information. Escalate issues which cannot be resolved by the team. Provide status reporting of team activities against the program plan or schedule. Manage day to day reports and ad-hoc reports to internal/external customers with qualityand within TAT. Work with Leadership to identify essential reports and improve existingreports Coordinates meetings with the product committee, project manager and functionalmanagement to discuss project impediments, needed resources or issues/delays incompleting the task. Responsible for the parcels that arrive in a warehouse facility Coordinate with internal and external customers as necessary. Understand the issues faced by the team and provide required support in solving them. Logistics Management. Handling overall Stores, In-coming, Out-going, Warehouse and Logistics activities. Handling day to day material movement / transaction. Ensuring materials are delivered to sites in a timely manner as per clients’ criteria. Track and analyze mis-shipments to ensure they don’t occur again. Sending Hardware consumption report weekly/monthly to management. Dispatching Faulty Spares to Lab Weekly twice and preparing Delivery challan, SmartDocument against faulty spares.

 Plan, direct and coordinate the manufacturing activities. Prepare an efficient schedule for all production operations and assist in installationand maintenance of all machines and tools. Maintain and review everyday logs and assist to resolve all issues and provide.Support to all engineering activities and participate in all facilities maintenancemeetings. Collaborate with various departments to maintain mechanical integrity of all plantprograms. Maintain an efficient and safe working environment for all employees. Responsible for transportation, warehousing, and inventory management Oversee production timelines