Roles and Responsibilities: (Client: Feedonomics.com) • Analys customer data to determine trends in purchasing behaviours. • Data Compilation & Formatting: Gather and format product data for Google Ads and Facebook Ads. • Feed Creation & Management: Build and maintain product feeds, ensuring accuracy and compliance. • Optimization for Performance: Enhance product data for better ad performance. • Keyword Research & Integration: Integrate relevant keywords to improve… Show more Roles and Responsibilities: (Client: Feedonomics.com) • Analys customer data to determine trends in purchasing behaviours. • Data Compilation & Formatting: Gather and format product data for Google Ads and Facebook Ads. • Feed Creation & Management: Build and maintain product feeds, ensuring accuracy and compliance. • Optimization for Performance: Enhance product data for better ad performance. • Keyword Research & Integration: Integrate relevant keywords to improve ad targeting. • Dynamic Attribute Mapping: Automate updates for real-time accuracy in ads. • Quality Assurance & Troubleshooting: Identify and rectify data discrepancies. • Performance Monitoring & Analysis: Analys ad metrics and identify optimization opportunities. • Platform Compliance & Updates: Stay updated with platform policies and leverage new features. • Collaboration & Communication: Work with teams to align efforts and share insights effectively. Show less

Roles and Responsibilities: (Client: Landmark Group Dubai) • People Management and SLA Adherence: Managed team while ensuring SLA compliance. • Operations Monitoring and Goal Alignment: Aligned team efforts with organizational goals. • Operational Enhancement Initiatives: Initiated improvements to enhance operations. • Performance Evaluation and Feedback: Provided feedback for performance improvement. • Conflict Resolution and Escalation Handling: Resolved conflicts and… Show more Roles and Responsibilities: (Client: Landmark Group Dubai) • People Management and SLA Adherence: Managed team while ensuring SLA compliance. • Operations Monitoring and Goal Alignment: Aligned team efforts with organizational goals. • Operational Enhancement Initiatives: Initiated improvements to enhance operations. • Performance Evaluation and Feedback: Provided feedback for performance improvement. • Conflict Resolution and Escalation Handling: Resolved conflicts and escalated issues effectively. • Resource Allocation and Workforce Planning: Managed resources and workforce schedules efficiently. • Training and Development: Conducted training programs for skill enhancement. • Cross-functional Collaboration: Collaborated with other departments for holistic problemsolving. • Metrics Tracking and Reporting: Monitored performance metrics and generated reports. • Adaptability and Change Management: Adapted to changes and guided team through transitions. Show less

Roles and Responsibilities: (Client: Landmark Group Dubai) • Managing Communication Channels: Proficiently handled customer inquiries and issues through chat, email, and social media platforms, ensuring prompt and effective responses. • Maintaining Service Level Agreements (SLA): Consistently met and exceeded SLA benchmarks by prioritizing tasks, managing workload efficiently, and ensuring timely resolution of customer concerns. • Ticket Management: Monitored ticket… Show more Roles and Responsibilities: (Client: Landmark Group Dubai) • Managing Communication Channels: Proficiently handled customer inquiries and issues through chat, email, and social media platforms, ensuring prompt and effective responses. • Maintaining Service Level Agreements (SLA): Consistently met and exceeded SLA benchmarks by prioritizing tasks, managing workload efficiently, and ensuring timely resolution of customer concerns. • Ticket Management: Monitored ticket queues to assess and address aging tickets promptly, employing troubleshooting skills to resolve issues effectively and maintain customer satisfaction. • Provided excellent customer service to resolve customer complaints in a timely manner. • Resolved complex problems by working with other departments to provide solutions that meet customer needs. Show less