Syed Mansoor Email and Phone Number

As Senior Manager for Data Management have been overseeing the management and integrity of IRT clinical trial data throughout the data lifecycle. This role requires a blend of technical expertise, leadership skills, and strategic thinking to ensure high-quality data collection, processing, and reporting. • Strategic Leadership - Collaborate with senior leadership to create and execute long-term strategies aligned with company goals. Identify trends and advancements in the industry and implement innovative approaches or technologies to improve operational efficiency. Regularly communicate with executives and stakeholders to provide updates, report on progress, and discuss strategic initiatives.• Streamline operations - Drive initiatives to optimize processes, reduce inefficiencies, and improve the overall quality of work within the department. Ensure that industry best practices and regulatory standards are consistently applied across projects and teams. Lead efforts to implement organizational changes, including new systems, processes, or methodologies, ensuring teams adapt smoothly.• Risk management - Anticipate potential risks across multiple projects and develop mitigation strategies to ensure successful outcomes.• Succession planning - Identify and groom high-potential employees for leadership positions, ensuring a robust pipeline of future leaders. Oversee the development of training programs to ensure staff are continuously improving their skills and knowledge.• Audit readiness - Oversee the preparation for and management of audits by regulatory authorities or external partners, ensuring that teams are fully prepared.

• Built a self-reliant, Collaborative Data Management Team in India. • Effectively restructured Data Management team to create High-functioning leadership team.• Initiated Production Quality Compliance Team. This will help alleviate the workload of the client services team, while also providing a group of specialized individuals to continuously monitor production data integrity. Design, developed Event-based surveillance of data.

supervise a team in Data Management and manage all aspects of the day-to-day operations of the team, right from recruiting new staff, scheduling and assigning tasks, triaging critical issues, data changes, verification, data transfers, and data integrations with supporting documentation. Works independently with minimal guidance from management.Provides support, training, and development opportunities to the team members. Maintains in-depth knowledge of study functionality to ensure data changes do not impact system integrity and functionality.Assumes responsibility for team performance and adherence to SLAs.Drafts and executes quality SQL data scripts and queries for production data updates and reporting.Manages data change request aspects of the endpoint eDRS system.Reviews change requests for clarity, completeness, and impact.Collaborates with Client Services and customers as needed to ensure database updates are made in the spirit of the original request.Manages and continuously updates Data Management best practices.Reviews Data Management Plan Specification for quality, consistency and feasibility.Verifies database lock, project archives and the client-related documents.

• Facilitate Daily Stand-ups are held and run smoothly. They help keep the team focused on the objectives of each event.• Guide the team in understanding and implementing best practices and lessons learnt. This involves helping the team improve its processes and fostering a culture of continuous improvement.• Identify and eliminate any road blocks that are hindering the team’s progress. This could involve resolving issues within the team or addressing external factors that affect the team’s work.• Support project manager in managing the project backlog, clarifying requirements, and ensuring that the team understands the goals and priorities.• Promote open and effective communication within the team and with external stakeholders. This helps ensure everyone is aligned and that information flows smoothly.

• Managing and developing direct reporting staff• Monitoring team member performances according to agreed standards and take necessary action to communicate/assist according to performance levels• Develop Communication Plan. Ensure all appropriate stakeholders have been identified and their requirement and expectations have been documents and managed within the scope of the project.• Coordinate with Project team and development team to control and address schedule variance.• Estimated design, programming and testing effort for change control team• Liaise between Client, project stakeholders and development team.• Devised quantifiable metrics and routinely reported to management as value add to monitor utilization and quality of Change control team• Setting achievable goals for the team members; conducting performance appraisal’s for the team• Perform supervisory tasks involving hiring, mentoring and day to day management work.• Generate Team metrics on Utilization, Billability and Quality, that’s supports management to decide on team’s growth plan.

• Have led and managed 13 member team in both Chennai and Trivandrum offices• Coordinating with the Business Analysts, Developers, discussing the technical problems, reporting bugs and supporting the team in rectifying issues• Develop, document, implement and issue escalation and resolution processes for the project and communicate the process to all stakeholders.• Monitoring development activities and reporting project progress with required managers• Hands-on involvement in updating FDS/TDS documents• Writing and Executing test cases for IVR and IWR projects• Liaise with onshore team regarding workload/Timelines, Quality issues and training.• Ensure Change orders are managed in accordance to Change Control Management process. Work with project team to define change order scope, cost and project impact and provide valid justification for change orders.

• Lead the development team of size five• Monitor closely the progress of assigned tasks. Make appropriate delegation and ensure that project is one time and with quality.• Ensure the quality of deliverables is consistent and minimal corrections are required. • Keep Group Manager informed of progress, issues or concerns relating to the team.• Daily Progress update reported to management • Develop training plan for the team and as a mentor for new or lower level programmers• Maintain confidentiality of management information as appropriate.

• Conducting system study and coordinating with team members for System Design & Integration, Application support, etc. • Handling various technical aspects like software design, coding of modules, monitoring critical paths & taking appropriate actions. • Verifying change requests and defects; perform impact review and estimate effort for change requests, perform peer code review • Delivering and implementing the project as per scheduled deadlines; extending post-implementation and application support to the technical support team and client. • Take preventive measure and discover the most occurring concerns of the operations and activities in the project and process and highlight them to the team lead/manager for taking mitigating actions so as to address them in advance