With over 16 years of experience in Information Technology, I specialize in Software Quality Assurance, Software Testing, Development, Azure Cloud Migration, and AI integration. I have a proven track record of delivering global, multi-year, multimillion-dollar system implementations using Agile/Scrum and Waterfall methodologies, consistently aligning with Leadership Principles, such as Customer Obsession and Deliver Results.I have successfully led high-complexity projects and cross-functional teams, building strong relationships with internal and external customers. My leadership style focuses on developing and mentoring teams, ensuring the highest standards of performance, consistent with Hire and Develop the Best and Insist on the Highest Standards principles.As a technologist, I leverage AI tools like Copilot and ChatGPT to drive productivity, automate tasks, and optimize decision-making processes, reflecting Invent and Simplify mindset. I am adept at ensuring SLAs and SLOs are met, developing service improvement plans, and executing initiatives with a Bias for Action.My expertise spans project definition, planning, resource allocation, project tracking, and navigating trade-offs while exemplifying Ownership. I bring a history of solving complex problems, delegating effectively, and empowering teams, all while handling changing priorities with confidence, exemplifying Are Right, A Lot.