The ATM Project Technical Support is responsible for providing Technical Support for ATM projects during its whole project cycle starting from initiation, planning, execution, monitoring, and control until the closing stage.Superior understanding of computer hardware and software systems.*Network Designing and implementing*Configuration OF Cisco ASA Firewall.*Worked on CISCO Routers – 2900, 3900 series and CISCO Switches -SG350, SG300, 2960, *Routing protocols: RIP, EIGRP… Show more The ATM Project Technical Support is responsible for providing Technical Support for ATM projects during its whole project cycle starting from initiation, planning, execution, monitoring, and control until the closing stage.Superior understanding of computer hardware and software systems.*Network Designing and implementing*Configuration OF Cisco ASA Firewall.*Worked on CISCO Routers – 2900, 3900 series and CISCO Switches -SG350, SG300, 2960, *Routing protocols: RIP, EIGRP, OSPF, BGP (IBGP & EBGP).*Configuration of DNS, DHCP, TCP/IP, NAT, PAT.*Configure and operate Cisco routers and switches.*Hands-on Wireless Access Points.*Maintain and support the company’s LAN and WAN environment.*Maintaining network performance.Ensure that all projects get on-time Technical Support in order to ensure ATM projects are implemented in a timely manner based on plan and in accordance to the defined Scope of Works (SOW). Responsible to ensure SLAs commitment to service delivery has complied with customers on every completed project.Providing Infrastructure maintenance and support for ALL Banks KSA. Installing and Configuring of Self service Kiosk and ATM Machines. Maintenance of self service Kiosk ATM Machine.Maintain DN 200C, DN 200H , Op868, Wincor C2560 and 500xe, 280xe, 281xe, 2100xe ATM machines with CMD V6 & also Maintain Cash DN 200 C.ATM related hardware and software issues solving.Resolving ATM Network Issues. To keep track of all calls Given remote support to Custodian for first level technical issue (FLM) To Handle ATM Engineers Show less

(Sun Microsystems) Oracle Zain Project: Telecom infrastructure at Datacenter Jeddah/Riyadh.Worked for the implementation of Sun systems Installed, configured, and supported Sun Fire E2900, Sun Fire E490 Blade 6000,6250, and sun ultra 21.Provide hardware and setup support for Sun workstationsAssist users in setting up and configuration of operating systems, (Sun Solaris) Implementation and administration-related activities of projects; such as; Solaris O.S. Exposure: Experience… Show more (Sun Microsystems) Oracle Zain Project: Telecom infrastructure at Datacenter Jeddah/Riyadh.Worked for the implementation of Sun systems Installed, configured, and supported Sun Fire E2900, Sun Fire E490 Blade 6000,6250, and sun ultra 21.Provide hardware and setup support for Sun workstationsAssist users in setting up and configuration of operating systems, (Sun Solaris) Implementation and administration-related activities of projects; such as; Solaris O.S. Exposure: Experience with Solaris 9,10 including installation, troubleshooting, and Administration.Working experience on Sun Microsystems & which includes Sun Solaris, Sun Clusters,Integration of SUN, HDS, and Sun products. Worked on the implementation of Cisco(Routers, switches, ASA, and other Hardware), and the Jenniper firewall.(Bank Al Jazira Jeddah )(NCB, NBK, SBI Banking Security Division)Supported HSMs at SAMA at all the Banks around Jeddah installed, configured and maintained X.25 switches and supported x.25 project in Riyadh Bank and Al Rajhi Bank Providing First level support for sama Sarie Project in Jeddah KSA. Show less

Provided services to STC Telecom Jedah (Saudi Arabia ) as onsite support engineer. Managed CCS servers with Sun Solaris 8. Responsibilities included E1 switch at stc 907 development, tuning, migration, configuration, monitoring, upgrades and Backup and Recovery.

Banking Divsion ATM-POS-Installation, Upgrades, Hardware & Software trouble-shooting, of VeriFone POS Hypercomm,Omni 390 Terminals.Getting traces, triage, and one touch for ATMs having abnormal behavior, and passing it on to TSD for investigation. Following up of the technical issues and installing the software patches in order to rectify the problems. Experience in ATM online connectivity using SNA/SDLC, X.25… Show more Banking Divsion ATM-POS-Installation, Upgrades, Hardware & Software trouble-shooting, of VeriFone POS Hypercomm,Omni 390 Terminals.Getting traces, triage, and one touch for ATMs having abnormal behavior, and passing it on to TSD for investigation. Following up of the technical issues and installing the software patches in order to rectify the problems. Experience in ATM online connectivity using SNA/SDLC, X.25 and TCP/IP, BiSync protocols. Crtified Depot repair center and had an experience repairing the modules.Initially assigned in a remote area as a “ ATM & POS Engineer” I had hands on experience in installation, trouble-shooting and maintenance of Point of Sale (POS) terminals. Following are the principals handled: Verifact, OMNI-Verifone and ICE-Hypercom. Show less