Perform, organize, and streamline operational tasks to reduce the potential for errors. Provide technical assistance to clients and staff. Manages the import/export process, shipments and ensures compliance with local government laws and regulations. Oversees the completion of paperwork and monetary transactions associated with international distribution in a timely manner. Dealing with the Vendor, Local Clients and International buyers. Interact with clients, resolve problems, and provide information. Monitor for problems, taking immediate action where possible and escalating when required. Assessment and identify of new business opportunities. Ensuring the efficiency and effectiveness of imports and exports. Manage all documentation, clearing & forwarding. Upload all the orders in Vendor software portal. Managed all transaction on ERP (Orion) & Dynamics 365. Working with Sales Director on Renewal business of Hitachi, BMC & Informatica. Created business opportunities in CRM. Team Lead in Karachi Office. Handling Email.