Syed Rameez Email and Phone Number

▪ Presently working on production support.▪ Providing instant solutions to the end users on run time errors based on severity of the issues as per SLA.▪ Providing SAP Process training to new employee.▪ Analysing the incident tickets and providing solutions through Ticketing Tool i-Support.▪ Inventory Management (Goods Receipt, transfer posting, Goods Issue and Physical Inventory).▪ Developed new report as per management requirements.▪ Resolving day by day issue of user and MM inventory management.▪ Provide the end user training and prepare user manual.▪ Developed the queries for the Reporting.▪ Handling tickets on Materials Management – Analysis of a problem and proposing the solution to the user and fixing the tickets as per the SLA.▪ Understanding of requirements, coordinating with technical consultants to get it developed and testing of new improvements.▪ Executing the needed changes in configuration and testing.▪ Preparing functional specifications for new requirements and executing the same with the help of technical team.▪ Identification of training needs, develop training material and conducting extensive training.▪ Knowledge transfer sessions to end users for MM related process.▪ Providing SAP Process training to new employee.▪ MM customization and master data creation (Data Migration).▪ Inventory Management (Goods Receipt, transfer posting and Physical Inventory).▪ Provide the end user training and prepare user manual.