Syed Rasheed Email & Phone Number

Jafza

• Credit Control & Operations:-
• Manage relations with Collection agencies, Credit Reporting Agencies, Insurance Providers & Sales Department.
• Review, Maintain & Recommend changes in the corporate credit policy.
• Ensure all customers’ master data are well maintained and updated.
• Monitor the credit granting and updating process
• Personally visit the largest customers to establish relations.

Dubai

• Job Description & Area of Expertise.
• Working of fully computerised environment with SAP –ERP.
• Approving the Sales orders relating to Customers and in line our policies.
• Preparation of Factoring/LC/TR documents and Follow-up with Banks and Customer.
• Responsible for updating Customers Credit Limits based on Insurance and Market updates.
• Obtains sufficient information to assess the credit-worthiness of newly proposed and existing customers and ensures that all customers meet the organization’s requirements

Dubai, Jebel Ali

•  January 2009 – April 2011 as an Payables Accountant in M/s. FU-COM LLC Geant Hypermarket (Retails & Distribution Company in UAE, Bahrain, Kuwait), Dubai, UAE Job Description & Area of Expertise.
• Periodical reconciliation of payables accounts.
• Monthly analysis of Payables Ageing Report.
• Monthly stock taking and inventory reconciliation.
• Listing and booking of head wise and section wise – types of income received from Commercial / CMD.
• Maintain all suppliers related MIS file e.g., EPD file, Supplier documents file etc.

Chennai, Tamil Nadu

• Analyse Agent- Customer interactions daily taken from IVRS reports, provide detailed feedback to the Management and respective Team Leaders regarding the areas of strength and opportunities for improvement within the.
• Provided Monthly reporting to management regarding the observations from quality monitoring and recommendations for continuous improvement.
• Handled customer queries regarding registration of Internet account, renewal of Internet account, connectivity, modem, browsing, E-Mail and Internet Telephony (VOIP) related queries.