Syed Reshma

Syed Reshma Email and Phone Number

ServiceNow Developer at EVERSANA. Certified CSA @ EVERSANA
milwaukee, wisconsin, united states
Syed Reshma's Location
Hyderabad, Telangana, India, India
About Syed Reshma

Syed Reshma is a ServiceNow Developer at EVERSANA. Certified CSA at EVERSANA.

Syed Reshma's Current Company Details
EVERSANA

Eversana

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ServiceNow Developer at EVERSANA. Certified CSA
milwaukee, wisconsin, united states
Website:
eversana.com
Employees:
1398
Syed Reshma Work Experience Details
  • Eversana
    Servicenow Developer
    Eversana Apr 2024 - Present
    Pune, Maharashtra, India
  • Datavail
    Servicenow Developer
    Datavail Mar 2022 - Mar 2024
    Hyderabad, Telangana, India
    As per the best practices of ServiceNow, developed and configured Business Rules, Script Includes, UI Policies and Client Scripts. Implementation experience in ServiceNow modules like Incident, Problem Management, Knowledge Management, Service Request Management. Development of SLA for the organizations. Hands on with ACLs, Customized Service Catalog items. Using Flow Designer and Workflow Editor for creation and customization of complex workflow and custom workflows. Developed Transform maps to map values between Import Sets and ServiceNow tables. Experience in creating reports like bar charts, pie charts, list reports and scheduling reports. Hands-on in creation of record producer, order guide and catalog item using variable, variable sets. Create and use update sets to move customizations between dev to production instance. Understanding of ITSM modules and the ITIL business process Good understanding of Agile and Scrum methodologies. Worked to incorporate various features of ServiceNow such as Flow Designer, Events and Notifications, Inbound email actions, Scheduled Jobs, Reports.
  • Skybridge Solutions Pvt. Ltd.
    Associate Technical Consultant
    Skybridge Solutions Pvt. Ltd. Nov 2019 - Mar 2022
    Hyderabad, Telangana, India
    Creation of database objects like tables, views, synonyms, materialized views, stored procedures, packages using SQL developer. Worked on Stored Procedures for SQL Server Database to facilitate efficient CRUD operations on the data. Experienced in Data Analysis, designing ETL processes. Transact SQL/DTS knowledge. Configured the alerts and proactively monitored SQL Server maintenance tasks, troubleshot failed jobs, and resolve issues in a timely manner. Good Hands-on experience on Form Personalization (JAVA Form) and OAF Personalization (Web Form) using JDeveloper. Having knowledge of Technical Flow in Oracle Application on Procure to Pay (P2P), Order to Cash (O2C), Oracle Fusion BI Reports, OTBI Reports, FBDI Templates. Experience on concurrent programs, executables, requests, forms, profiles, value sets and reports (BI Publisher reports in RTF, XML).

Frequently Asked Questions about Syed Reshma

What company does Syed Reshma work for?

Syed Reshma works for Eversana

What is Syed Reshma's role at the current company?

Syed Reshma's current role is ServiceNow Developer at EVERSANA. Certified CSA.

Who are Syed Reshma's colleagues?

Syed Reshma's colleagues are Sherell Brown, Jyoti Semwal, Amy Gildenhorn, Li Huey Low, Julie Wagner, Tracey Laine, Hemanth Chowdary.

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