- Completed a project under the supervision of the Technical University of Munich (TUM) in collaboration with C&A.- Exploring the realm of Circular Business Models (CBMs) in the fashion industry, with a specific focus on C&A's sustainability objectives in Germany.- Conducting rigorous research, stakeholder engagement, and strategic analysis to provide valuable recommendations for C&A's CBM initiatives.- Utilizing a combination of research interviews, surveys, and data received from C&A for comprehensive primary data collection and analysis.- Benefiting from the expertise of TUM, the collaboration with C&A, and the integration of primary and secondary data sources to drive informed decision-making and support the project's objectives.

- Led and managed 6+ projects from initiation to completion, optimizing workflows and schedules, resulting in faster project implementation and staying within budget.- Achieved a 2.4% revenue increase by improving project efficiency and resource management, contributing to overall company growth.- Directed a cross-functional team of 16+ members, ensuring timely delivery of project milestones while maintaining strong stakeholder communication.- Utilized advanced Excel functions (Pivot Tables, Pivot Charts) for data analysis, reducing reporting time and driving informed decision-making.- Developed and presented project updates and KPIs to senior management, enabling strategic adjustments and a high project success rate.

- Provided advanced support, resolving complex workflow issues for over 2500 clients.- Conducted 40+ product demonstrations, showcasing the usability and benefits of the product to potential clients.- Collaborated with the development and design team, suggesting improvements based on client’s feedback.- Drove the expansion of product’s integration options by suggesting and facilitating the addition of 300+ new integrations, enriching the tool' s functionality and meeting diverse user needs.