Syed Sameer Email & Phone Number

Abu Dhabi

• Performing various secretarial/clerical duties such as write and distribute email, correspondence memos, letters and forms.• Maintain a proper and user friendly filling and document control system for recording and tracking of all documents for individual staff and clients.• Arranging key documents into a systematic matrix for submission and regular follow up with client and other key authorities.• Manage periodical employee detail checks (such as PP/Visa/Emirates id etc.)• Draft Offer letter and employment contract following manager instructions.• Interacting with organizational staff, executives, clients, vendors and visitors on a daily basis for various reasons.• Coordinates and completes significant special projects independently or in cooperation with other groups as directed by the Manager, or designate.• Coordinate with payroll and benefits regarding new employees and changes of employee status.• Arranges for department team travel including making hotel accommodations, land and air transportation bookings.• Processing expenses and invoices in a timely manner.• Aware of All ADMA / ZADCO (ADNOC) procedures.• Assist on any ad-hoc tasks as required by the dept.• Contributes to team effort by accomplishing related results as needed.

• Maintained a high risk portfolio of accounts that involved interacting with attorneys and providing training to streamline the process.• Managed workflow for a team; distributing work daily and monitoring progress to ensure timely release and minimal errors.• Created daily reports reflecting team progress and production.• Administered communication with the team to resolve challenges and ensure consistency and improvement in all processes.• Completing daily staff audits assessing team members' performance and providing feedback and training for development.• Create and maintain documentation to ensure that proper controls are in place to monitor current processes and ensure adherence to regulatory guidelines• To ensure all attorney queries are responded promptly and in an efficient manner.• Daily follow ups with the attorney firms by calling them whenever there is a delay from the attorney firms regarding any issue and resolving it.• Build sustainable relationships and trust with customer accounts through open and interactive communication.• With minimal supervision, provide high level of support to the team and clients by ensuring compliance of loan servicing policies and procedures, excellent customer relations, and high quality work product.