- Working with Start-ups to develop, train and mentor Sales, Relationship Management and Customer Success teams. Additionally, delivering Consultative Sales, leadership development training and providing Sales Process Optimization consultancy.

- Led a team of 8 Account Executives to consistently surpass bookings and revenue targets by 100%, driving revenue growth and market expansion initiatives.- Established and monitored inbound/outbound appointment and pipeline targets, ensuring rigorous execution, accountability, and alignment with organizational objectives.- Collaborated with sales operations to optimize CRM processes and implemented tailored sales management training and coaching programs. These initiatives enhanced team effectiveness and fostered a culture of continuous improvement.- Provided comprehensive guidance and instruction to sales team members, emphasizing key responsibilities such as prospecting, qualifying, and closing new business. This resulted in consistent achievement and surpassing of monthly, quarterly, and annual quota targets by 50%.- Conducted pipeline planning exercises and actively participated in call listening sessions to provide targeted coaching and mentorship to Account Executives. These efforts resulted in measurable improvements in their skill sets and overall performance.- Conducted thorough business audits and leveraged insights to accurately forecast sales projections, providing valuable data-driven recommendations to senior leadership for strategic decision-making.- Demonstrated exceptional sales acumen by personally delivering product demonstrations and negotiating deals sourced by the Account Executives, effectively closing high-value contracts and strengthening client relationships

- Managed client relationships for S&P Global, overseeing accounts with a combined value exceeding $4.5 million. Successfully maintained client retention at 98% while driving revenue growth through strategic inside sales initiatives and expansion efforts within the private equity & capital markets sector in Europe.- Provided personalized coaching and mentorship to team members, fostering professional development and enhancing their performance in client management, sales, and account growth strategies.- Conducted comprehensive client trainings and provided ongoing support to ensure clients maximized the value of S&P Global's products and services, resulting in increased customer satisfaction and loyalty.- Applied strong negotiation skills to secure and close deals with clients, consistently achieving and surpassing revenue targets by 100% and contributing to the company's bottom line growth.- Managed billing processes and handled renewals for client accounts, ensuring accuracy and timeliness in financial transactions while maintaining positive relationships with clients.

- Managing the overall NGO Operations.- Leading accounts and finance.- Overseeing the organization external and internal matters.- Proposals writing. - Content Writing for Website, and social media management.- Event Management and coordination.- Program development and implementation.- Third party and vendors management.- Advisory to NGO board members, attending board meetings, prepration of agenda and collection of meeting minutes.- Preparing Legal contracts, and service agreements.

- Reduced budgetary expenditure by effectively negotiating contracts for more advantageous terms. - Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns. - Identified and qualified customers and negotiated and closed profitable projects with success. - Optimized operational processes using analytics tools to address client-specific metrics.

- Provided comprehensive client support functions to the Non-Financial Corporate team, focusing on enhancing workflow efficiency and facilitating discovery interactions. Assisted in pre- and post-campaign analytics and provided valuable contact-level intelligence to optimize client engagements.- Managed a diverse client base exceeding $1 million in value, demonstrating strong relationship management skills and a deep understanding of client needs and preferences.- Conducted in-depth research on client responsibilities, business drivers, and team structures to identify viable business opportunities. Monitored and analyzed usage reports to identify strategic outreach opportunities for Relationship Managers, contributing to increased client engagement and revenue generation.- Proactively identified target market opportunities by providing detailed feedback on market penetration and competitor presence, enabling the development of targeted sales strategies and initiatives.- Promoted discovery diagnostic conversations with clients to assess the viability of new business opportunities, collaborating closely with Relationship Managers to prioritize and pursue high-potential leads effectively.- Successfully cross-sold S&P Global's comprehensive suite of service offerings to clients, leveraging a consultative approach to identify and address client needs and maximize revenue potential.- Addressed incoming client inquiries and issues promptly and effectively, providing technical product assistance and delivering tailored training sessions to enhance client understanding and utilization of S&P Global products and services.- Provided mentorship and training support to new hires, sharing industry insights, best practices, and practical guidance to facilitate their onboarding and accelerate their learning curve.Training Completed:'Diagnostic Account Management' training conducted by Prime Resource Group, USA.

Responsible for training and client outreach to deliver complete client satisfaction and increase client usage of, and reliance on, SNL's products. Remotely training clients, using SNL resources (research, support and product management).- Contacting clients to discuss SNL products, services provided, and client needs. Setting up training sessions as required.- Providing training either by Go to meeting demonstrations or via phone consultations for current and new client staff.- Contacting all newly registered users to introduce them to the products.- Providing backup support when Account Managers are traveling. Assisting with travel planning and meeting scheduling.- Identifying new sales and add-ons by learning what the client does and how they use the system.- Working with internal SNL departments to resolve client issues.

Assist Account Managers in maintaining the well-being of SNL's clients. Supporting Account Management's efforts in client outreach, new user training and travel planning.

- Dialing on out bound sales oriented calls across United States.- Responsible for all aspects of telemarketing, like, initializing of call, building customer rapport, and closing of successful sales.- Handling of all in bound calls on specific project.