Syed Zayan Arshad Email & Phone Number

Karachi Division, Sindh, Pakistan

I work as a Project Officer, overseeing three product lines in nephrology, cardiology, and intensive care. My role involves⇾ Overseeing three product teams⇾ Managing product data and creating dashboards to support management decisions. ⇾ Facilitating communication between departments to resolve issues. ⇾ Monitoring sales team performance and ensuring targets are met. ⇾ Optimizing internal processes to ensure smoother project execution. ⇾ Serving as a liaison between management and teams to implement strategies.

Karachi Division, Sindh, Pakistan

During my internship, I had the privilege to work alongside a dynamic team, gaining hands-on experience.⇾ Collaborated with officials and assisted in the entire import process, including PFI, PO, shipping documents, customs clearance, and transportation—achieving 95% on-time deliveries. ⇾ Aligned terminal dispatch with warehouse quantities, resolving a 66.897 metric ton discrepancy. ⇾ Tracked differences between terminal dispatch and warehouse GR, reducing shortages and errors by 80%. ⇾ Organised shipment records for audits, coordinating essential documents and L/C details against CP reference numbers.

Karāchi, Sindh, Pakistan

⇾ Managed around 30 customer accounts daily, efficiently resolving disputes and addressing inquiries. ⇾ Improved customer experience by providing high-quality service and ensuring customer satisfaction. ⇾ Connected clients with loan officers and financial specialists, offering guidance on loan plans. ⇾ Consistently delivered excellent service without complaints, helping the branch earn recognition as the “Best Performing Branch.”

Karāchi, Sindh, Pakistan

⇾ Kept employees engaged through hands-on HR management.⇾ Ensured policy compliance and maintained protective measures to build a positive work environment.⇾ Resolved team challenges by balancing company and employee needs, effectively minimising risks.⇾ Played a key role in recruitment, conducting initial candidate screenings that helped gain insight into the hiring process.

Diploma, Business Intelligence

Diploma in Business Intelligence

Bachelor Of Business Administration - Bba, Marketing And Supply Chain, 3.14 Cgpa

Completed a Bachelor of Business Administration with a focus on: - Sales, marketing, supply chain, and project management. - Developed.

A’Levels, Commerce

O’Levels, Pre-Engineering

Education record

Education record