Syeda Mahnoor Batool Email & Phone Number
Who is Syeda Mahnoor Batool? Overview
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Syeda Mahnoor Batool is listed as Mortgage Specialist at Scotiabank, a with 95207 employees, based in Canada. AeroLeads shows a matched LinkedIn profile for Syeda Mahnoor Batool.
Syeda Mahnoor Batool previously worked as Customer Success Specialist at Pine and Quality Coach at Questrade Financial Group. Syeda Mahnoor Batool holds Business Administration - Finance, Business Administration from Sheridan College.
Email format at Scotiabank
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About Syeda Mahnoor Batool
Our team at Questrade Financial Group thrives under my guidance as a Quality Coach, where training and developing agents to deliver top-tier customer service translates into palpable customer satisfaction and loyalty. With a solid educational foundation in Business Administration - Finance from Sheridan College, I employ analytical skills to dissect call recordings, providing targeted feedback that fosters agent growth and advances our customer service benchmarks.Together with our leadership, we've crafted quality initiatives that resonate with our strategic objectives, ensuring a seamless customer journey. My dedication to continuous improvement and empowerment through coaching is a cornerstone of our team's ethos, positioning us to exceed customer expectations and drive Questrade Financial Group's success.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 11 others.
Syeda Mahnoor Batool's current company
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Syeda Mahnoor Batool work experience
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Customer Success Specialist
Quality Coach
• Coached and developed agents to deliver exceptional customer service, resulting in improved customer satisfaction scores and increased loyalty.• Analyzed call recordings and provided constructive feedback to agents, identifying areas for improvement and recommending strategies for success.• Developed and implemented training programs to enhance agent skills and knowledge, driving business results and improving overall customer experience.• Collaborated with leadership to design and implement quality initiatives, ensuring alignment with business objectives and customer needs.
Mortgage Retention Specialist
• Successfully retained a high volume of mortgage accounts through effective negotiation and relationship-building with brokers and clients.• Streamlined administrative processes to improve efficiency and reduce renewal timelines.• Collaborated with internal stakeholders to resolve complex customer inquiries and concerns.• Consistently met or exceeded retention targets, contributing to business growth and revenue.
Investment Representative
Provided investing advice. Opened TFSAs, RRSPs, IA accounts. Recommended mutual funds and mutual fund portfolios based on client KYC profile. Completed investment transactions for purchasing GICs and mutual funds.
Credit Specialist
Assessed credit applications for credit cards, personal loans, personal line of credit, homeline credit lines and refinancing of mortgages. Approved applications within delegated lending authorities.
Colleagues at Scotiabank
Other employees you can reach at scotiabank.com. View company contacts for 95207 employees →
Hayley Schroder, Cfa
Colleague at ScotiabankGreater Toronto Area, Canada
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JW
John Wong
Colleague at ScotiabankToronto, Ontario, Canada
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JO
Jorge Olguín Vidal
Colleague at ScotiabankChile
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ID
Ivonne De Aguillon
Colleague at ScotiabankEl Salvador
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ME
Martin Espinoza Suarez
Colleague at ScotiabankLima, Peru
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JC
Julio Cesar R
Colleague at ScotiabankPeru
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FB
Fabian Blanco Jimenez
Colleague at ScotiabankSan Isidro, Heredia, Costa Rica
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KS
Katarzyna Szczesny
Colleague at ScotiabankToronto, Ontario, Canada
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MM
Mitchelle Mehta
Colleague at ScotiabankRoubaix, Hauts-De-France, France
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RB
Robert Blando
Colleague at ScotiabankCanada
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Syeda Mahnoor Batool education
Frequently asked questions about Syeda Mahnoor Batool
Quick answers generated from the profile data available on this page.
What company does Syeda Mahnoor Batool work for?
Syeda Mahnoor Batool works for Scotiabank.
What is Syeda Mahnoor Batool's role at Scotiabank?
Syeda Mahnoor Batool is listed as Mortgage Specialist at Scotiabank.
Where is Syeda Mahnoor Batool based?
Syeda Mahnoor Batool is based in Canada while working with Scotiabank.
What companies has Syeda Mahnoor Batool worked for?
Syeda Mahnoor Batool has worked for Scotiabank, Pine, Questrade Financial Group, Community Trust, and Rbc.
Who are Syeda Mahnoor Batool's colleagues at Scotiabank?
Syeda Mahnoor Batool's colleagues at Scotiabank include Hayley Schroder, Cfa, John Wong, Jorge Olguín Vidal, Ivonne De Aguillon, and Martin Espinoza Suarez.
How can I contact Syeda Mahnoor Batool?
You can use AeroLeads to view verified contact signals for Syeda Mahnoor Batool at Scotiabank, including work email, phone, and LinkedIn data when available.
What schools did Syeda Mahnoor Batool attend?
Syeda Mahnoor Batool holds Business Administration - Finance, Business Administration from Sheridan College.
What skills is Syeda Mahnoor Batool known for?
Syeda Mahnoor Batool is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Time Management, and Sales.
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