Recruiting, interviewing, and hiring the right candidate to fill csr roleCreating job description and managing onboarding processOrganizing training programs and workshops to enhance skillsMaintaining a positive work environmentCompliance and Legal mattersEmployee benefits such as incentives, paid time off etcQuality assurance Filling jornaya, Live Quality AssuranceDocumentationsSocial Media Post Designing Paid ads running

• Managing a team of 06 Executives to achieve Business targets in IT domain• Responsible for Pre-Sales Business Cycle • Cold Email and Calling Support • Recording all client database• Delivering Sales Process to Sales Team • Designing of Sales Proposals • Responsible for company Email coordination• Assisting HR department tasks • Responsible to undertake New Enlistments in Corporate, Banking and Educational sector•Proposal Designing for new client•Daily, Weekly meetings with clients

Recruiting, interviewing, and hiring the right candidate to fill csr roleCreating job description and managing onboarding processOrganizing training programs and workshops to enhance skillsMaintaining a positive work environmentCompliance and Legal mattersEmployee benefits such as incentives, paid time off etcQuality assurance Filling jornaya, Live Quality AssuranceDocumentations

• Responsible for Pre-Sales Business Cycle in Power and Renewable domain • Cold Email and Calling Support • Recording all client database• Solar Products Sales and new business hunt • Delivering Sales Process to Sales Team • Designing of Sales Proposals • Responsible to meet daily/weekly Calling Targets • Responsible to undertake New Enlistments in the Corporate, Banking, and Educational sector• RFQ/RFP • Vendor Management • Tender Hunting and Tender Documentation• Schedule meetings• Extend business in different industrie

• Recording and filing all information regarding client requirements • Maintaining daily floor call operations regarding sales lead generation • Pre-Sale Solutions • Responsible for company email coordination and responses • Providing daily activity charts for new employees • Meeting daily call targets for sales lead generation • Responsible for handling inbound calls for Careem project •POC of team•Quality checking of daily calls of agents•Handling team issues of swaps, offs etc•Maintaining KPI'S