Syeda Shafia Batool Email & Phone Number

Toronto, Ontario, Canada

♦ Configure, test, deliver IT solutions and coordinate for change management.♦ Develop diagrams, presentations & documentation to convey information.♦ Prioritize and assign tasks to team members, support & advise as needed.♦ Be a key point-of-contact for internal/external stakeholders for escalation.♦ Facilitate decision making by the governance working groups.♦ Account for & communicate downstream impact across project teams.♦ Oversee risks in project timelines and escalate to the senior leadership.♦ Track action items and report on overall progress for the project team.♦ Facilitate end user sessions, analyze and identify actionable next steps.♦ Identify needed approvals and facilitate the sign-off process.♦ Analyze current & future state processes to assess gaps & manage change.♦ Review vendor released updates & upgrades to determine new work.♦ Assess feasibility of new enhancements, score as per the prioritization matrix

Toronto Medical Discovery Tower

Project: Coordinated Approval Process for Clinical Research – CAPCR♦ Launch of CAPCR2 & post launch releases – reported over 1000 jiras♦ Integration with Clinical Trials Ontario (CTO) Stream♦ Research Ethics Board (REB) Module Release ♦ External Hospitals’ projects for customizing CAPCR♦ Level three support to CAPCR Support office and End Users♦ Project estimation and Release Management♦ Data Analysis and KPIs

Toronto, Canada Area

♦ Elicited requirements from SMEs for hearing notification solution♦ Documented functional & non-functional requirements for the proposed solution♦ Analyzed scheduled hearings’ database to identify entities and their relationships♦ Identified entities &relationships in the existing database & enhanced as required♦ Negotiated database enhancements with the backend developer♦ Modelled use cases, sequence diagram & class diagram using UML♦ Designed & coded the Automated Notification System for judges/lawyers♦ Prepared deployment diagram to discuss the details with network administrator ♦ Documented Test Strategy & Test Cases for the Automated Notification System♦ Trained quality assurance specialist on following the test plan to the system♦ Performed User Acceptance Testing before delivery to the end users

Lahore, Pakistan

A provider of cutting edge technology solutions and services in Pakistan, Europe and North America http://www.tfntech.com/♦ Completed development task given as Change Requests in the existing product♦ Deployed completed C#/DB code to the web and database staging servers ♦ Wrote system setup and test plan documents for quality assurance team ♦ Communicated issues found during merging/parallel coding to the team ★Tools & Technologies: MS Word, Visual Studio 2008, .Net 3.5, Windows Forms, SQL Server 2008, TSQL, Team Foundation Server, Agile Methodology

Leeds, United Kingdom

(A technology solution for handling health, safety and environmental compliance requirements, improving safety and reducing traditional costs. http://mobilesoftwaresystems.co.uk/id1/Home/index.html)♦ Analyzed health & safety demographics from client databases to identify trends♦ Identified key performance indicators contributing to workplace health & safety♦ Modelled business processes to depict flow of manual work♦ Coded Web solution to manage hazards e.g. lifting operations, manual handling & access egress♦ Coded mobile application for gathering on site safety information♦ Used Microsoft Ajax and CSS for responsive and appealing UI♦ Wrote stored procedures to perform complex business logic in the database ♦ Coded for Reports and charts to depict statistical information on various areas of risk★Tools & Technologies: MS Word, MS Excel, MS Visio, Visual Studio 2005/08, ADO.Net, SQLServer 2005/08, TSQL, C#, .Net Ms Ajax, CSS, Crystal Repots, .Net Charting Controls

Ny, Usa

(Integrated Web Based Solutions to streamline internal operations with comprehensive automation of digital campaign management, project and resource management, workflows, billing, analytics, and financial management http://www.pdmtech.com/index.htm)♦ Worked with product designer to transform product UI as per customer requirements♦ Performed R & D into technology and performance aspects of updated UI ♦ Took minutes during technical meetings and followed up with questions & concerns♦ Deployed solution on client machines using Remote Desktop Connection over Cisco VPN♦ Fulfilled client’s special need by integrating a commercial web service with the existing solution♦ Made requested enhancements and fixed bugs in database, server side and client side code★Tools & Technologies: MS Visio, Visual Studio 2005, ASP.Net 2.0, SQLServer 2005, TSQL, JavaScript, WebServices

Rawalpindi, Pakistan

(Business process management solutions for various industries including Banking and Health care. www.ultimus.com)♦ Coded & maintained client modules of a commercial Workflow Automation Suite♦ Prepared specifications and design documents for the next gen. product modules♦ Worked together with the UI specialist to negotiate on new applications’ look and feel ♦ Drafted process models to define flow of work among business entities♦ Researched in to the technology prospects of solution transformation to next gen.★Tools & Technologies: MS Word, MS Visio, Visual Studio 2002/03/05, MFC, ActiveX, C#, VB.Net, ASP.Net 1.1, 2.0, WebServices, XML, XSLT, SQLServer 2000/05, SQL Reporting Services, Report Definition Language, Infragistics Charting Controls

Information Systems Business Analyst Postgraduate Diploma, Information Technology, Business Analysis, Made Into The Dean'S Honour List For 2013 With A Cgpa Of 3.9

Activities and Societies: Internation Institute of Business Analysis -- IIBA Case Study Team Projects: Recognized by IIBA as 500 hours.

.Net Solutions Bridging Program For Internationally Trained It Professionals, Information Technology, A

.Net, C# and SQL Server, Canadian workplace ethics & associated soft skills

Msc .Net Distributed Systems Development, Information Technology, A

Activities and Societies: British Computer Society Dissertation Project: Customized SharePoint Forum WebPart ♦ Analyzed Windows SharePoint.