Syed Abidali
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Syed Abidali Email & Phone Number

Sr. Director | IT Infrastructure | Cloud Operations | Managed Services at Virtusa
Location: Pune, Maharashtra, India 8 work roles 4 schools
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Role
Sr. Director | IT Infrastructure | Cloud Operations | Managed Services
Location
Pune, Maharashtra, India
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Who is Syed Abidali? Overview

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Syed Abidali is listed as Sr. Director | IT Infrastructure | Cloud Operations | Managed Services at Virtusa, a with 17326 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Syed Abidali.

Syed Abidali previously worked as Sr Director | Cloud Support and Reliability at Virtusa and VP | Head of APAC Enterprise Command Center at Citi. Syed Abidali holds Master Of Business Administration - Mba from Manipal Institute Of Management, Mahe, Manipal.

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Virtusa

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Profile bio

About Syed Abidali

As an experienced information technology leader, I have a proven track record in delivering high-impact and strategically significant infrastructure build and support projects. With my broad and deep understanding of infrastructure, application, and cloud operation support and maintenance, I am an expert in project management, technology consulting, and IT service management.I am adept at analyzing high-level information and complex technical issues, and have a proven ability to translate business and user requirements into actionable IT business cases. I am also experienced in articulating project design recommendations and delivering continuous improvement.In addition to my technical expertise, I have a proven record for building high-performing regional and cross-functional teams that are seen as the best in the industry. I am highly articulate and experienced in working with C-level management and business leaders on complex projects.I am known for my exceptional leadership skills, and am strong in driving change and capable of working under pressure to meet organizational objectives. Overall, I am confident in my ability to provide strategic guidance and support to organizations in achieving their technology and business goals.

Listed skills include Management, Itil, Networking, Routing, and 23 others.

Current workplace

Syed Abidali's current company

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Virtusa
Virtusa
Sr. Director | IT Infrastructure | Cloud Operations | Managed Services
Pune, MH, IN
Website
Employees
17326
AeroLeads page
8 roles

Syed Abidali work experience

A career timeline built from the work history available for this profile.

Sr. Director | It Infrastructure | Cloud Operations | Managed Services

Pune, Mh, In

Sr Director | Cloud Support And Reliability

Current

Southborough, Ma, Us

As an IT director, I have extensive experience in managing and overseeing large-scale IT projects and teams. Some highlights of my experience include:Leading the successful implementation of a major IT infrastructure upgrade, which included the deployment of new servers, storage systems, and networking equipment, and resulted in improved performance, reliability, and security for the organizationDeveloping and implementing a comprehensive IT service management strategy, which included the establishment of standard operating procedures, service level agreements, and incident management processes, and resulted in improved efficiency and customer satisfactionManaging a team of IT professionals, including hiring and training new team members, setting performance goals and objectives, and providing ongoing mentoring and support to ensure the team was able to achieve its objectivesCollaborating with other departments and business leaders to identify and address their technology needs, and to align IT initiatives with the organization's strategic goals and objectivesDeveloping and managing the IT budget, including forecasting and tracking expenses, negotiating contracts and service agreements, and implementing cost-saving measures to improve the efficiency and effectiveness of the IT departmentStaying up-to-date with the latest developments and trends in the field of information technology, and incorporating new technologies and best practices into the organization's IT systems and processes.Overall, my experience as an IT director has given me a deep understanding of the challenges and opportunities in the field, and has equipped me with the skills and expertise needed to lead and manage complex IT projects and teams.

Mar 2021 - Present

Vp | Head Of Apac Enterprise Command Center

New York, New York, Us

As the head of the APAC enterprise command center, I have extensive experience in managing and coordinating large-scale IT operations and support activities. Some highlights of my experience include:Leading a team of highly skilled IT professionals and support staff, and providing guidance and support to ensure their success and developmentDeveloping and implementing effective processes and procedures for managing IT incidents and problems, including incident triage, escalation, and resolutionManaging the deployment and configuration of new IT systems and services, and coordinating with other teams and departments to ensure a smooth and successful transitionProviding regular reports and metrics on the performance and effectiveness of the command center, and identifying opportunities for improvement and optimizationBuilding strong relationships with other teams and departments within the organization, and collaborating with them to identify and address their IT needs and requirementsDeveloping and maintaining strong relationships with vendors and service providers, and managing contracts and SLAs to ensure the delivery of high-quality IT services and supportImplementing and maintaining robust disaster recovery and business continuity plans to ensure the availability and resilience of critical IT systems and services.

Oct 2017 - Mar 2021

Global Noc Manager (Credit Suisse Account)

Bt

London, Gb

As a global NOC manager, I have a proven track record in delivering high-quality network operations center (NOC) support and services to organizations around the world. My experience highlights include:Extensive experience in managing and leading global NOC teams, including hiring, training, and mentoring team members, and overseeing the day-to-day operations of the NOC.Strong technical skills and expertise in a wide range of network technologies and protocols, including routing, switching, security, and monitoring tools, and experience in implementing and troubleshooting complex network configurations.Proven ability to manage and coordinate complex, large-scale network projects and initiatives, including overseeing the planning, design, deployment, and support of network infrastructure and services.Strong communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders at all levels of an organization, and to build and maintain strong working relationships with clients, vendors, and other partners.Demonstrated success in identifying and implementing process improvements and best practices in the NOC, resulting in increased efficiency and effectiveness of NOC operations.Overall, my experience as a global NOC manager has given me the skills, expertise, and knowledge to provide effective and high-quality NOC support and services to organizations around the world.

Jul 2016 - Oct 2017

Assistant Vice President, Command Center Operations

New York, New York, Us

Jul 2015 - Jun 2016

Manager, Global Command Center Network Operations

New York, New York, Us

Nov 2010 - Jun 2015

Network Engineer

Kuala Lumpur,, Kuala Lumpur,, My

Jun 2009 - Nov 2010

Network Engineer

New Horizons India Ltd
Jun 2008 - Jun 2009
Team & coworkers

Colleagues at Virtusa

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4 education records

Syed Abidali education

Master Of Business Administration - Mba

Manipal Institute Of Management, Mahe, Manipal

Ai Applications For Growth

Kellogg Executive Education

Bca, Computers

Gulbarga University

Diploma In Computer Scince, Information Technology.

Board Of Technical Education
FAQ

Frequently asked questions about Syed Abidali

Quick answers generated from the profile data available on this page.

What company does Syed Abidali work for?

Syed Abidali works for Virtusa.

What is Syed Abidali's role at Virtusa?

Syed Abidali is listed as Sr. Director | IT Infrastructure | Cloud Operations | Managed Services at Virtusa.

Where is Syed Abidali based?

Syed Abidali is based in Pune, Maharashtra, India while working with Virtusa.

What companies has Syed Abidali worked for?

Syed Abidali has worked for Virtusa, Citi, Bt, Winet, and New Horizons India Ltd.

Who are Syed Abidali's colleagues at Virtusa?

Syed Abidali's colleagues at Virtusa include Abha Gupta, Sreeja Bathoju, Harshani Madushika Wijethunga, Sangeetha K, and Saikrishna Samudrala.

How can I contact Syed Abidali?

You can use AeroLeads to view verified contact signals for Syed Abidali at Virtusa, including work email, phone, and LinkedIn data when available.

What schools did Syed Abidali attend?

Syed Abidali holds Master Of Business Administration - Mba from Manipal Institute Of Management, Mahe, Manipal.

What skills is Syed Abidali known for?

Syed Abidali is listed with skills including Management, Itil, Networking, Routing, Security, Cisco Technologies, Ccna, and Network Administration.

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