Demonstrated strong problem-solving abilities and attention to detail, while executing tasks to tacklediverse challenges in day-to-day operations, including making of comprehensive performance reportsanalysing team activity and KPIs, Daily Match making, Open jobs, and other relevant metrics empowering management with actionable insights for strategic decision-making and process optimizationOrchestrated seamless coordination between Sales, Operations and Customer Experience team ensuringefficient day-to-day operations and smooth transfer of information thereby reducing the overall escalationsCollaborated closely with cross-functional teams from different cities including Bangalore, Hyderabad,Mumbai, Noida, etc to enhance customer experiences and handle daily operations, leveraging analyticalinsights and communication skills to contribute to cohesive strategies for long term goals.

Conducted in-depth research on traffic movements and delays between two points Nashik and Wakad inPune City, India, gaining valuable experience in the data analytics.Demonstrated strong analytical skills by identifying, reviewing and analyzing complex traffic data usingExcel, leading to actionable insights and recommendations.Successfully prepared a comprehensive research report summarizing findings and recommendations,highlighting effective communication and presentation skills.

Developed and managed content for the product, website, social media platforms, blogs and e-mails, firstindividually and later with a team, that drove significant engagement and supported NGO's in theiroperations.Demonstrated versatility by carrying out various operations such as cold calling potential clients, takingcustomer feedback, hiring, onboarding new hires and so on.Actively involved in product testing and providing valuable feedback to the engineering team thatcontributed to product reinforcement and enhanced user experience.