It Technician.
CurrentPerforming fast and efficient network support including troubleshooting help desk functions, and correction of NT-related problems on servers and workstations.Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.Assist in Server infrastructure management, performance monitoring, Windows Operating System upgrades and troubleshooting.Provide technical assistance on enterprise e-mail… Show more Performing fast and efficient network support including troubleshooting help desk functions, and correction of NT-related problems on servers and workstations.Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.Assist in Server infrastructure management, performance monitoring, Windows Operating System upgrades and troubleshooting.Provide technical assistance on enterprise e-mail system to assist new and existing users at all locations.Create & manage users, computer accounts and their access to network resources in Active Directory and windows migration tools 2003, 2008, 2012, 2016.Perform network management to include allocating, deploying, coordinating and monitoring of customer systems.Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports. Show less