Ammar Abid Email & Phone Number

Islamabad, Islāmābād, Pakistan

Islamabad, Pakistan

Windows and Domain server administrationGroup Policy, DHCP, DNS, Files server, and User Quota managementBackup maintenance, purchase evaluation, and network/system/application troubleshootingPFsense and FortiGate firewall installations and administrationInstallation, configuration, and maintenance of Domain, Active Directory, Print Server, VPN Server, Vsphere, and virtual serversHatzner Cloud server purchase and configurationLicense maintenance, training development and implementation, and process improvement definition/implementation"Application manager server manage" tool utilization for server monitoring and alert settingStrong technical skills, attention to detail, and collaborative teamwork.IIS and SQL Server administrationSSL certificate installation on Windows and Linux serversDirect admin administration and WordPress management

Islamabad, Pakistan

Provided level 1 & level 2 technical support for client-server infrastructureAdministered Active Directory for 100+ users, ensuring system security and user permissions with trust relationships and domain-wide group policiesInstalled and configured development software, including Visual Studio and SQL Management StudioConducted daily checklists for conference and meeting rooms to troubleshoot network-related issuesCollaborated with development teams to implement VPN connectivity, release processes, and branch techniques from development to production, providing technical support for applicationsAdministered the company's network infrastructure, including gateway servers, IPsec tunnel to tunnel connectivity, OpenVPN connectivity, traffic management, DHCP, and DNS.

Islamabad

Monitored, administered, configured, and maintained Windows Server 2012.Provided functional and technical support, troubleshooting and diagnosing hardware and software issues for laptop, desktop, LAN, and remote systems.Installed operating systems such as Windows 7, 8, and 10, as well as software applications.Provided technical support for Windows Server 2012.Provided remote support for desktop technology platforms.Implemented and configured the corporate LAN environment.Provided hardware and Microsoft software support for client machines.Installed and configured network printers.

Islamabad

Monitored, administered, configured, and maintained Windows Server 2008 and Server 2012 for client-server infrastructure with level 1 and level 2 technical support.Administered Active Directory services for over 100 users, managing domain accounts and permissions.Installed, configured, and administered SQL Server 2008 R2 and performed TFS 2010/2013 administration for production release management.Set up and maintained the network, peripherals, and equipment, with regular backups and hardware/software analysis.Installed OS and software, and resolved user network, printer, and scanner issues.Managed the release process and deployment on QA, STAGING, and Production environments.