Syed Aneel Raza Email & Phone Number

Karachi

Digital Financial ServicesARY E Shops,• All E Shops , Top-up updating, on daily Basis from MIS Portal• Taking Follow Up from All BM’s• Bank reconciliation.Cash Management• Record and Maintain All kind of Expenses• Petty Cash reconciliation on daily basis• Salary Distribution for Staff Permanents/Contractual Merchant• Merchant Updating and Bank ReconciliationUBL Omni• To assist Manager Finance regarding the Project.• Monitoring all concern of UBL Omni users. • Bank reconciliation.I.T. Support• Trouble shooting (i.e. Printing, Networking, Scan, etc.)

Karāchi, Sindh, Pakistan

• Data handling (MIS) of membership form sales, every individual customer as well as platinum agents.• Managing & reconciliation of every individual customer/agent payments through different channels (Cash, IBFT, CHQ/PO Remittance)• Developed own PWA for cash handling along with built-in cash receipt & Debit voucher.• Creating payments for every individual/vendor/company with WHT working also verifying on e.FBR• Association with company CFO & Finance Manager for all kind of financial reporting. Also completing task given by higher management.

Karachi

HBL Remittance Service Centre;Job Description•Provide quality service to the customers, staff, local & foreign clients and PRI-SBP via calls & emails through Remittance Service Centre (Phone Banking Channel) by Leading, Controlling, and Managing. Organizing work flow with team members.•Monitor all service standards, quality parameters, strong follow-ups on all calls & emails.•Update the team on all latest products, policy, processes and procedures.•Compilation/Monitoring of daily MIS/ Reports of the cases received on emails and calls within the working capacity.•Ensuring consistency of service.•Ensure that all customer problems & queries get resolve in the minimum possible time frame.•Identifies process gaps and loopholes and work towards streamlining customer handling process.•Coordinating with other PRI banks to make sure the transactions from HBL are credited to the beneficiaries’ account.

Pakistan

Job DescriptionInbound calls handling with the Benchmark of qualityMaintenance on Credit cards [With high vigilance verification parameters]• Activation/Deactivation• Blocking/Unblocking• Taking Bill payments from customer accounts• Service Activation/De-Act for Credit card Electronic Payments (Internet or web)• Personal Data changing request from customerMaintenance on Debit cards [With high vigilance verification parameters]• Activation/Deactivation• Blocking/Unblocking• Complaint Handling for customer FCR for both(Credit/Debit Card)• Email escalations and follow up for urgent resolutions• Providing on-seat training for new comersSupport Team leaders in daily MIS or Team performance reportingLead Team members in the absences for Team leaderEscalate fraudulent suspects details to Fraudulent Risk Management UnitArrange Team Meetings with TL or ManagerCall evaluation and providing feedback for better performance of Team membersGiving extra support on floor in city crises situation or weather conditions

Karachi

Job Description• Inbound calls handling with the Benchmark of quality• Maintenance on GSM SIM [With high vigilance verification parameters]• Activation/Deactivation• Blocking/Unblocking• Up-sell Company products to the customer • Taking Bill payments from customer accounts• Complaint Handling for customer FCR• Email escalations and follow up for urgent resolutions• Providing on-seat training for new comers• Support Team leaders in daily MIS or Team performance reporting• Lead Team members in the absences for Team leader• Arrange Team Meetings with TL or Manager• Call evaluation and providing feedback for better performance of Team members• Giving extra support on floor in city crises situation or weather conditions

Sharjah

Job Description• Manage all stock and reporting to Head Office• Manage all distribution of stock in market and branches (Manual/Computer)• Salary distribution of staff• Manage monthly report of sales and marketing• Software management• Managing and Updating Inventory of stock on monthly basis• Prepare daily production reports• Prepare reconciliation reports (Purchase orders)• Stock audit monthly basis• Deals with client

Bachelor’S Degree, Computer Science, B

Engineer’S Degree, Pre-Engineering, B

High School, Biology, General, B