Syeda Sarwar Email & Phone Number

This program combines political theory with practical government relations applications and case studies to help graduates understand and work with the public governance system in Canada. It allows students to acquire knowledge of what is expected from entry-level jobs as public affairs and government relations practitioners in public and private-sector organizations.

176 Yonge St, Toronto, On M5C 2L7

•Provided excellent customer service.•Had one-on-one live interactions with customers, able to successfully sell and recommend products.•Achieved and lead team in sales and credit card acquisitions.•Bring in more revenue by attracting potential customers.•Dealing with customer credit card statements and solving discrepancies regarding inconsistencies.•Managed and maintained cash desk areas by assigning duties.•Recognized by management and was recommended to join Hudson's Bay Company's Future Executive Program.•Reached the top five associates in the commission-based program (newly introduced)•Sold high end merchandise and effectively related to all different types of customers.

• Provided Rogers customers with front line support in sales, billing, account management, and troubleshooting devices• Respond and effectively answer to client inquires and concerns about their products and bills.• Used sales and negotiation expertise to sell and retain customer accounts by offering creative and adaptive solutions• Identified new business opportunities by collaborating with clients to understand their specific needs and recommended service solutions• Consistent with meeting sales targets as well as going above them

144 Front Street West Toronto, On

•Worked as a third party CSR for Scotia Bank Insurance.•Convinced potential customers to purchase the Accidental Death Insurance.•Answered questions, concerns, inquiries and complaints.•Consistent top-performer by achieving 95th percentile for sales in the whole department.

2355 Derry Rd E #12 Mississauga, On L5S 1V6

•Handled spousal/family sponsorship cases that were rejected by Citizenship and Immigration Canada (CIC).•Established further evidence corroborating clients relationship with family/spouse.•100 per cent of cases I worked on were accepted for an appeal by the Immigration Appeal Division (IAD).

Graduate Certificate, Government Relations Co-Op

This co-op program combines political theory with practical government relations applications and case studies to help students understand.

Bachelor Of Arts (B.A.), Social Sciences

Activities and Societies: Debate Team, Active minds at U of T, Muslim Students Association (MSA) and ConnectedGraduated with a major.