Syed Gulzar Hussain Email & Phone Number

Melbourne, Australia

Spearheaded the transformation of the organization by introducing a robust DevOps culture, fostering collaboration between development and operations teams, and advocating for agile practices.Provided technical leadership and guidance to cross-functional teams, resolving technically complex issues, and ensuring the successful delivery of various projects.Conducted comprehensive architectural assessments and played a pivotal role in modernizing the HRIS (Human Resources Information System) from a monolith application to an event-driven Microservices architecture, leveraging containerization technologies. This architectural transformation increased system agility, scalability, and fault tolerance, aligning it with industry best practices.Championed containerization strategies, breaking down monolithic applications into scalable and manageable microservices. This initiative improved productivity and system scalability, resulting in a 15% increase in overall system performance.Demonstrated strong presentation and communication skills, effectively conveying complex technical concepts to non-technical stakeholders.Led technology-wide initiatives to enhance testing and test environment management practices, achieving significant improvements through automation and best practices.Collaborated with geographically dispersed teams in the implementation of cloud automation, management, and monitoring systems to optimize cloud infrastructure.Worked closely with the development team to successfully deliver a mobile HR app, utilizing app development frameworks for both Android and iOS platforms.Led the implementation of Continuous Integration and Continuous Deployment (CI/CD) pipelines, streamlining the software development lifecycle and reducing deployment times by 60%.

Melbourne, Australia

Spearheaded the adoption of automated infrastructure tools, empowering development teams to efficiently manage and deploy applications while adhering to established guidelines and standards to promote uniformity and reliability.Played a pivotal role in the AWS migration team, focusing on high-availability, fault tolerance, and Auto-Scaling to facilitate the migration and upgrade of existing applications to the cloud.Successfully containerized monolithic applications using Docker, transforming them into modular microservices. This initiative resulted in a 20% improvement in developer workflows and system scalability.Designed and maintained CI/CD pipeline, significantly reducing the risk of human error, and expediting application deployment processes. Implemented monitoring of mission-critical systems, ensuring proactive issue identification and resolution.Contributed to the realization of optimal business value through the adoption of Microservices architecture on cloud platforms, enabling faster time-to-market.Automated complex ETL processes to streamline data delivery and administered databases, optimizing server performance, managing indexes, and overseeing back-end data processing tasks.

Singapore

Spearheaded the adoption of agile programming practices and principles, resulting in improved software delivery, enhanced quality, and more accurate estimation. This initiative facilitated quicker responses to changing business needs.Led the development of a comprehensive Business Management System, which encompassed the entire lifecycle of engineering consultancy projects. This system was used by over 3000 Engineers, Consultants, and Architects across multiple regions, which improved project management efficiency, reduced errors, and increased revenue recognition accuracy by 25%.Successfully delivered Knowledge Management Portals, enabling effective management of documents. This implementation ensured consistency by providing universal access to essential information from any location at any time. It increased efficiency across offices, leading to a 15% reduction in document retrieval times. Acted as a liaison between the MIS and project teams, thoroughly understanding business needs. Prepared high-level solution blueprints by reviewing requests for new applications and extensive modifications. Determined priorities and ensured timely delivery of high-quality information to meet customer needs.Administered and maintained custom intranet sites, leveraging SharePoint workflows to streamline and automate business processes. Transformed common spreadsheets into Custom Lists for centralized information management.

Karachi, Pakistan

Orchestrated end-to-end design, integration, front-end, and back-end development of complex solutions, ensuring seamless functionality and optimal performance.Demonstrated technical leadership by providing expert guidance and direction to the development team. Coordinated with business users to gather requirements and translated them into innovative technical solutions.Successfully managed development efforts, overseeing team members and ensuring synergy within the group. Facilitated collaboration and maintained a focus on project goals and timelines.Spearheaded the design and development of a large-scale audio conference platform utilizing specialized hardware. The platform included web-based interfaces for both service provider and customers with 95% customer satisfaction rating.Implemented data migration strategies that reduced data transfer time by 50% and ensured data integrity across multiple regions.Integrated multiple Unified Communications (UC) solutions with intricate Interactive Voice Response (IVR) systems, back-end databases, and legacy systems. Managed platform upgrades, including all associated third-party software, custom solutions, and API integrations with different system elements. Conducted troubleshooting and acceptance testing with customers, ensuring smooth transitions and optimal performance.

Karachi, Pakistan

Participated in end to end design, integration, front-end and back-end development, coordination with business users, leading development efforts, team management and coordination with quality assurance team during system integration testing and user acceptance testing.Worked alongside, off-site development team, installation and maintenance of development and QA environments, built development environment to mirror production configuration.Managed platform upgrades with all associated third party software, custom solutions, API integration to different system elements, troubleshooting, and acceptance testing with customers.Developed call recording software which was an integral part of company’s contact center suite of applications. Configured Asterisk based IP PBX and SIP gateways in support of solution deploymentsExtensive involvement in designing and developing directory assistance system with 100+ seats contact center.Created, modified, and managed CDR alarms while monitoring traffic ASR, ACD, Real-time voice traffic, and generating related reports. Consolidated multiple SQL Server databases onto less servers for easier management and to cut software and infrastructure costs.Developed custom scripts to automate tasks, produce reports, and maintain software.Driven and supported pre-sales pilots, PoCs, evaluations and benchmarks.Evaluate and recommend purchases of hardware and software.Worked in partnership with the Project Managers and Service Delivery Managers to implement the client solution as per internal standards and required client objectives.

Karachi, Pakistan

Assisted in turning around outstanding web design and web application projects, and creating a strong company image through the planning, design, development and implementation of web applications, resolving technical issues and debugging web applications. Played a critical role in the team which analysed, developed and implemented Crime Monitoring & Analysis System for CPLC funded by UNDP.Wrote mediation applications of Automatic Testing of Digital Telephone lines by communicating with telecom switches over serial and network sockets.Analysed, designed and developed Real Estate Sales & Accounting Modules for one of the biggest real estate developers.Developed serial and windows socket communication software to interface & control in-house built TDM based ACD.Configuration, compilation and installation of Open Source applicationsManaged company's contact center and internal IP PBX systems running on Asterisk.24 x 7 production support for the database and application issues.Evaluated the functionalities of different flavors of embedded Linux operating system.Configuration, compilation and installation of Open Source applications.

Karachi, Pakistan

Identified project improvements by analysing business requirements and working closely with sales staff, leading to the recommendation of ASP technology for scripting, MS SQL server 2000 for data storage and ASP PDF component for reporting.Analysed and developed Human Resource Management System for Kohinoor group of companies which includes employee’s appointment letter generation to full and final settlement. Conceived, designed and developed web based Time Management System to monitor employees’ in and out timings, challenges included integration with time punching machine.Played an active role in the development of web based Sales Analysis, Accounting and Budget Monitoring Systems which were the integral parts of company’s Management Information and Decision Support systems.Participated in the creation of Calls Analysis System that helped company cutting down telephone bills by 40%, my role was to write TSR for data retrieval from proprietary PBX.

Master Of Computer Science (Mcs), Computer Software Engineering, 3.38

Vmware Vsphere: Install, Configure, Manage [V5.0], Virtualization

Vmware Vcenter Site Recovery Manager: Install, Configure, Manage [V5.0], Virtualization

Diploma In Computer Science, Computer Programming