Syed H. Jamal Email & Phone Number

Phoenix, Arizona Area

• Installed, configured, and maintained WebSphere Commerce applications in a multi-node clustered environment.• Led troubleshooting efforts and resolutions effort for WebSphere Commerce production outages and minimized application downtime during critical business hours.• Collaborated with the client’s system admin and DBA to manage all WebSphere application servers and Commerce server infrastructure at the client site running WAS version 7.0.17 and WebSphere Commerce Version 7.0.0.3. • Deployed WebSphere Commerce application builds to cluster.• Implemented Horizontal/Vertical scaling for IBM WebSphere Application servers.• Managed and maintained ticketing system for all client production related issues.• Configured IBM HTTP Server for Load Balancing thru the WebSphere Plugin. Federated IBM WebSphere Application servers with the network deployment

Phoenix, Arizona Area

• Owned/operated automotive service business.• Almost doubled sales revenue year over year.• Applied analytical experience to analyze faults and make corrections.• Real life experience and ability to deal with any situation and any type of people.

Phoenix, Arizona Area

• Supported technical and business negotiations with Japanese LCD suppliers• Designer of wide viewing angle TN-AMLCD for commercial wide-body aircraft, which resulted in a cost reduction of 33% in initial phase and 50% in final phase, contributing millions of dollars in yearly savings • Technical liaison with Japanese LCD manufacturing companies, multiple on-site visits for purposes of LCD Development and Optimization• Long term interaction with customer for design and specification review• Provided LCD engineering support for production, including interfacing with various suppliers and internal support organizations• Developed specifications for the optical performance of LCDs for commercial avionics application in conjunction with a major airplane manufacturer as part of LCD Design Team• Applied LCD Modeling tool developed while at Kent State to optimize specific product application, resulting in Honeywell Technical Achievement Award• Experience with military-grade Environmental and Highly Accelerated Life Test (HALT) Requirements