I am responsible for organizing globalized high-profile forums, Webinars, Corporate gatherings, and conferences for our magazines and publications as an international key account manager, identifying the particular training and business development needs of the client and customizing the learning and development modules be it from Print or Digital Marketing.-Research and build relationships with new clients.-Establish, maintain and manage the overall customer… Show more I am responsible for organizing globalized high-profile forums, Webinars, Corporate gatherings, and conferences for our magazines and publications as an international key account manager, identifying the particular training and business development needs of the client and customizing the learning and development modules be it from Print or Digital Marketing.-Research and build relationships with new clients.-Establish, maintain and manage the overall customer relationship.-Identify and qualify opportunities and close deals as per forecast.-Drive all necessary resources engagement (pre-sales, consulting, Business Partners, contract, and marketing, etc.) to ensure a successful sales cycle and develop solutions meeting customer requirements.-Secure payments and collections from customers on time as per the contract/PO terms.-Establishing and maintaining relationships with key professionals, industry leaders, senior executives and media within the relevant vertical market.-Working with and supporting a cross-functional team on an ongoing basis to ensure successful ROI.-Servicing customers in a professional, service-oriented manner during execution of daily work.-Meeting established deadlines. Show less

•Understand the need of business and provide best solution•Create necessary process documents to simplify operations for the team and minimize errors•Effectively handle key process issues and escalations•Co- ordinate with internal Support/Process Improvement teams and vendors to ensure least cost to company and provide better service•Involve and assist the manager in streamlining processes and execute tasks which are critical to business•Manage work force efficiently by… Show more •Understand the need of business and provide best solution•Create necessary process documents to simplify operations for the team and minimize errors•Effectively handle key process issues and escalations•Co- ordinate with internal Support/Process Improvement teams and vendors to ensure least cost to company and provide better service•Involve and assist the manager in streamlining processes and execute tasks which are critical to business•Manage work force efficiently by maintaining a healthy balance between Operational requirement and individuals need•Conduct regular audits and keep a tab on every individual team members performance along with providing regular feedback•Analysis of data to arrive at certain trends which is in-turn used for business improvement – Proactively highlight areas of improvements of Support teams and Vendors to reduce impact on business•Deep dive analysis on teams performance on a monthly basis•Understand the need of business across functional area and provide necessary support•Keep the team highly motivated to work with energy and enthusiasm (Keep people happy and they will manage the rest)•Coordinate with HR partner and involve in hiring to ensure quality of staff is good and timely hiring.•Maintain confidentiality of business critical information without any impact on Operations and Business goals•Ensure attrition rate within the team is controlled by providing maximum support to the team•Coordinate and work with stake holders to understand the need of hour and guide the team accordingly, highlight team’s achievements to ensure every individual gets the required credit.•Create a fun filled environment within the team by conducting team building activities and ensure they are well motivated. Show less

AOL : Sales / Tech / Team Manager

The World Best Customer Consumer products Company - Lenovo.I was placed in Bangalore Office working as a Team Management Specialist in Operations Department with the responsibility of Leading business revenue sales.

Ocwen Financial services, a USA support based company as a Support officer helping the customers with their financial issue as its one of USA's Giant loan leading co-operation.