Accenture • Florham Park NJ • 2011 – PresentOne of the largest global professional services firms, providing clients with consulting services through strategy, digital, technology, and operations capabilities.Consultant •Worked solely on Marketing and Customer Experience initiatives with multiple clients across the globe•Evaluated and re-designed end to end marketing process to optimize timelines and cut costs•Developed a CRM capability framework and assessment, solution blueprint, multi-year roadmap and business case, assessed leading solution providers and selected a leading CRM platform•Took part of a multi-project program focused on delivering Direct Marketing, Campaign Execution, Closed Loop / Effectiveness Reporting, Marketing Operations / Resource Management, and Marketing Data Management•Developed and delivered the supporting multi-year business case focused on Consumer engagement, acquisition, retention, and cross-selling•Led consumer-directed healthcare market assessment of industry-leading solution vendors, products, and capabilities•Developed future state vision, operating model, and capability roadmap•Worked on two full SDLC implementations across Service, Sales, & Marketing platforms

• Working and applied knowledge of Pharmaceutical and Biotech industry and supply chain• Portfolio of managed clients includes, top 10 Pharmaceutical companies• Can effectively communicate with Physicians, Chemists, Biologists and other experts and bridge the gap from a business standpoint .• Negotiate contracts and pricing for existing and new clientele, keeping companies gross margin in perspective and within reach.• Planned and executed meetings with clients to ensure quality and company service offering expertise was effectively conveyed.• Relationship building within existing clientele, providing opportunity for further penetration over company divisions and services.• Able to close leads generated through marketing campaigns, cold calls, trade shows; turning prospects into long time clients.