Muhammad Amir Uddin Email and Phone Number
Nine years of UAE experience in business development and team management plus seven years of experience in multiple areas including customer services, relationship and portfolio management, sales, team leadership, data analysis, training, and development. I aspire a platform where I would be able to nurture my abilities and skills to achieve the long-term objectives of the organization thus moving up to the strategic position
Ukr
View- Website:
- ukredevelopments.com
- Employees:
- 1
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Sales Team LeadUkr Jan 2020 - PresentDubai, United Arab Emirates• Managing sales of Etisalat products through self & assigned sales team• Responsible for capitalizing sales from the respective region• Establish & maintain relations with stakeholders, real estate, building mgmt. to enhance sales network
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Assistant Sales ManagerZero Five Zero Telecom Aug 2019 - Dec 2019Dubai, United Arab Emirates• Managing sales of Etisalat products through assigned sales team • Responsible for capitalizing sales from the respective region • Perform other administrative duties to support the management
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Sales Team LeadInno Connect General Trading Llc Sep 2017 - Aug 2019Dubai, United Arab Emirates• Managing sales of Etisalat products via Van Channel through assigned sales team • Managing the Etisalat mobile sales van “Smart Mobi Shop” as per the defined service standards • Keeping the team motivated & up to date via short trainings and quizzes • Perform other administrative duties to support the management • Validation calls to customers post sales to ensure compliance and to minimize fraud
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Business Development ManagerJurassic Technologies Llc Jun 2015 - Sep 2017Dubai• Managing sales of Etisalat B2B products and services • Maintaining relations with the existing clients & tagged companies for future business• Identify new locations & events to enhance sales network • Keeping the team motivated & up to date via short trainings and quizzes -
Relationship Manager - Priority ServicesUfone May 2013 - Jun 2015Karachi• Responsible for providing personalized services to priority customers via self & assigned PSE's • Managing portfolio of 1500+ HNWI & key accounts, ensuring high ARPU through long term relationship, new sales & product upgradations • Execution of special projects from the higher management, outdoor & Win Back activities • Managing 240+ sub retailers, EVC management, cash reconciliation and recovery • Created regional service quality & efficiency analysis reports -
Executive Customer Care - InboundUfone Apr 2008 - May 2013Karachi• Served as Backup Team Lead to assist in monitoring, training and counseling a team of 20+ CSRs • Performed live and historical call monitoring of agents • Responsible for effective customer services via inbound calls from individual & corporate customers • Ensure all interactions are in accordance with the defined Ufone Service Standards
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Customer Service CoordinatorCorporate Service Providers Aug 2007 - Apr 2008Karachi• Responsible for overseeing outbound call campaigns and projects to USA / Canada and Europe • Inbound customer support to Telenor, PixSense and Vodafone via support ticketing systems• Training to new employees for conversational skills, call handling, standard hard and soft skills
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Operations SupervisorComfra Srl Jan 2003 - May 2007Karachi• Managed the production of plastic precision parts (automobiles, electronics, and consumer items) • Office administration keeping record of ledgers, bills, Sales and Income tax records • Coordinated with customers and resolved their concerns regarding production, quality, and pricing
Muhammad Amir Uddin Skills
Muhammad Amir Uddin Education Details
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Marketing -
Virtual University Of PakistanMarketing -
University Of KarachiMarketing Management
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Paf Inter. College Masroor
Frequently Asked Questions about Muhammad Amir Uddin
What company does Muhammad Amir Uddin work for?
Muhammad Amir Uddin works for Ukr
What is Muhammad Amir Uddin's role at the current company?
Muhammad Amir Uddin's current role is UAE based highly passionate, dynamic & growth-oriented sales, marketing & customer care professional.
What schools did Muhammad Amir Uddin attend?
Muhammad Amir Uddin attended Mohammad Ali Jinnah University (Maju), Virtual University Of Pakistan, University Of Karachi, Paf Inter. College Masroor.
What are some of Muhammad Amir Uddin's interests?
Muhammad Amir Uddin has interest in Leadership, Blog Writing, Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Service Quality, Customer Satisfaction Etc, Poverty Alleviation.
What skills is Muhammad Amir Uddin known for?
Muhammad Amir Uddin has skills like Crm, Corporate Portfolio Management, Long Term Customer Relationships, Key Account Management, Data Analytics, Training, Leadership, Teamwork, Team Mentoring, Team Coordination, Team Management, Customer Service.
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