- Engages with all levels of leaders within critical business areas and leads/coaches other team members towards consistent methodologies and approaches.- Uses negotiation skills and influence to actively and continuously reconcile and align business area goals with Agency channel strategy.- Continually works to strengthen, deepen, and grow relationships with business areas to ensure alignment on critical deliverables- Collaborate across the organization to address business partner-related inquiries including go-to-market strategy and technical capabilities prioritization.

➢ Completing assessments and resolving property damage claims totalling multiple seven figures➢ Managing with full ownership a diverse portfolio of property case files, including residential and commercial properties.➢ Utilizing strong analytical skills and attention to detail, ensuring accurate evaluation of damages and determination of coverage.➢ Skilled in negotiating fair settlements while maintaining the highest standards of professionalism ➢ Excellent communication abilities, establishing rapport with clients, insurance agents, contractors, and legal professionals and explaining complex insurance terms and processes in a clear and concise manner.➢ Employing problem-solving capabilities, conducting thorough investigations and analyzing evidence to support findings.➢ Continuously educating and updating knowledge of industry standards and emerging trends to enhance claim processes.

➢ Utilizing advanced coverage and quoting knowledge, performs direct sales and selling techniques for property and casualty insurance policies.➢ Conducting first line underwriting risk evaluation in accordance with established rules and guidelines.➢ Handling any/all aspects of customer's personal insurance needs including Auto, Home, Fire, Condo, Earthquake, Umbrella, Watercraft, Recreational Vehicle and Motorcycle.➢ Assessing client's insurance needs and suggest/advise products and coverage's based on a need/exposure assessment. ➢ Interviewed prospective clients to obtain data about their financial resources and needs, the physical condition of their person or property to be insured, claims history and coverage gaps.

➢ Responsible for the strategic and tactical elements of operations and marketing for the business ➢ Delivered results across a, 24/7 operation, with the ability to influence internal and external partners.➢ Led and supervised a team of 10+ full-time associates. Develop leads for career progression. ➢ Responsible for weekly planning and forecasting of client projects and production accounts➢ Full product line oversight from strategy through inception and be the liaison between➢ Initiated steps to ensure that best practices are scalable and can be applied throughout the workflow.➢ Managed a comprehensive marketing strategy for the business to maximize business potential

➢ Work experience in a Fortune Top 100 company➢ Utilizing knowledge of industry standards to bring customers satisfaction ➢ Guided clients from sale or appraisal to arranging financing applications ➢ Complete all relevant records and documentation to ensure smooth transactions for our customers➢ Reached President Club status in less than six months in the position ➢ Named Sales Consultant of the month two months in a row (February / March 2019) ➢ Utilize Salesforce software to effectively notate client information, organize imperative data, and communicate effectively with peers and management.

➢ Independently contracted as a private instructor to work one-on-one on-site with clients, ranging from K-12, in need of aid in their specific areas of study ➢ Gained integral social interaction skills working with struggling, closed-off, and shy students, breaking that barrier, and developing strong and symbiotic relationships➢ Shaped tremendous growth and progress in academic performance of students

➢ Committed 150+ hours into the prestigious Dignity Health Program for over three years➢ Served as both a new incoming team member as well as in a leadership position as a shift leader helping manage and direct the program➢ Gained in-hospital experience working around doctors and patients ➢ Attended valuable and interactive lectures and practical with professionals in the medical field