Syed Qamar Ali, Mba Email and Phone Number

- Collaborated with Business and IT stakeholders to delivery full market entry across 65 functional areas within a 6-month period-Successfully managed the implementation of two multiple million-dollar joint ventures along with data migration for account valued at 10M+- Established and led an Enterprise-wide Command Center with IT, Business, and Enterprise Architecture to increase Feature Refinement by 158% and Feature Delivery 137% within a 30-day period - Led Program Planning for the Medicaid Business Development Portfolio to gain approval for programs valued at 50M- Created and implemented a project management schedule maintenance process utilized by the Implementation Management Office and the Enterprise Project Management Office reducing project administrative costs by 38%- Created and implemented project management training program to deliver a self-service style collaboration with scrum teams allowing PM staff to manage multiple large-scale programs while reducing overhead by 30%- Ensured compliance to EPMO governance audit requirements, improving audit scores 45+ points to 95% within 8 months by building out schedule templates and hosting monthly schedule reviews -Successfully led a multi-tiered organization with overall performance ratings above 97%

- Collaborate with business owners and sponsor on identification and assignment of business resources for 36 functional areas - Lead 10+ stakeholders in refinement of program charter and develop monthly and quarterly executive stakeholder presentations- Develop and maintain detailed program schedule and WBS ensuring project schedules roll up appropriately- Collaborate with IT point of contact on identification and assignment of IT resources including developers, system analysts, SQA testers and production release managers- Identify, log and manage risk, implement mitigation strategies and contingency plans and communicate to stakeholders including preparation of website in unpublished state in anticipation of state approval, allowing website to be ready prior to go-live- Advise 20+ managers, business analysts, program managers and project managers with control of scope, budget and schedule- Complete 11-month LEADS training, focused on facilitating change, building partnerships, influence and strategic planning for professional development and career advancement

- Established annual, monthly and weekly milestones for Statewide Arkansas PASSE implementation, achieved Epics hand off 3 weeks prior to drop date, passed UAT testing on schedule and onsite readiness review passed 60 days prior to go-live - Managed budget of $13.9M and ensured compliance of EPMO standards, guidelines and regulatory requirements- Delivered regular status updates and reports at stakeholder meetings, steering committee meetings and senior leadership to ensure alignment with program expectation- Monitored risks, issues, assumptions and dependencies (RAID log) to remove roadblocks, filed change request for additional funding to add team members to support workload during Covid-19 and delivered epics early, offsetting additional expense- Directed implementation and integration of vendor agreements with Express Scripts, Versant Health and Magellan Health, including data file transfers, operations, analytics, digital, metrics and regulatory report creation and distribution - Partnered with 150+ IT staff members to implement changes related to development including ingestion of EDI transaction files, care management care plans, claims automation and benefit and pricing configuration- Led team of 16 project managers, business analysts, program coordinators and IT project delivery leads, training PMs on project management software and cross-training program coordinators as project managers

- Liaised IT functions interfacing with business and up to 10+ external vendors to address issues and drive solutions- Initiated and led teams of up to 15 through IT project initiation process, defining and coordinating business requirements and process flows and delivering end-to-end support, defining scope and ensuring delivery of scope within budget parameters- Executed change request management for project scope and cost, obtaining project business requirements, collaborating with IT for estimates and finance for benefit analysis, analyzed information to write ROI- Established key issues in need of resolution and project performance metrics to set planning objectives, outlined work plans, assessed resources and determined timelines for projects, maintaining projects in green status- Oversaw project budgets up to $3M, tracked expenses and timelines and communicated milestones with key stakeholders- Influenced as lead advisor for project initiation organization and offered guidance as primary resource of 4 junior team members

- Managed investigation and analysis of business systems and inborn errors, impact determination and documentation, development and writing of requirements and training protocols to prevent future impact- Reviewed audit findings, if findings were in agreement determined if issues was human or system error, writing requirements to correct issues, if findings were in disagreement, presented policy and procedural evidence- Executed development and implementation of system macros to automate and streamline workflow resulting in 300%+ more claims processed per hour and reduced processing errors

- Addressed customer inquiries including locating provider in network, reviewing benefit packages and checking claim status- Adjudicated claims and conduct adjustments for corrections and led inventory management for aging claims - Built and maintained team wide performance and timeliness reports

- Managed scheduling and budget controls on monthly rolling basis and hired 8 pharmacy techs and on-boarded new staff, delivered training on Rx systems, insurance billing and pharmacy robot- Increased execution effective rate by 22% by reducing overhead and customer service rating by 27% with internal rewards system- Created and distributed monthly sales and financial reports on sales per unit, revenue and inventory

- Train patients on different glucose monitoring devices available based on specific based on insulin/non-insulin dependent diagnosis. - Data Entry, billing, and rejection resolution with insurance company on behalf of patients. - Compiling all sales and statistical reports on a monthly, quarterly, and yearly basis using Rx2000 system. - Developed and implemented a complete application package for reporting and inventory control to be used by all 7 center locations in SC and GA using MS Access and VB.NET. - Developed detailed PowerPoint presentations for Regional Quarterly meetings with emphasis on Sales and Revenue

- Designed, developed and implemented membership maintenance database for leadership, developed and executed training modules to familiarize leadership with new systems- Performed analysis of existing systems and platforms, analyzed challenge areas and recommended updates and improvement to improve user experience