- Managed claim processing system implementation, system testing, system update and bug testing and fixes as required. - Responsible for project planning, resource planning, requirement gathering, document preparation, client facing issues, quality assurance, training end client and successful implementation.- Drove operational objectives by business functions; gathering information; evaluating output requirements; analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.- Served as a liaison for IT Manager(s), development staff, and the project stakeholders.

- Primary point of interaction point with business resources. Responsible for comprehending business requests and influencing directional change where necessary- Translated ideas or concepts into S.M.A.R.T. goals, scope statements, high level requirements, detailed requirements, etc. to accurately capture and convey business requirements.- Worked with all project team members to ensure business needs and views are properly represented throughout the lifecycle of the project-Design, development, documentation, analysis, creation, testing or modification of computer systems or programs, including prototypes, based on and related to user or system design specifications.- Managing requirements in automated systems or via manually maintained spreadsheets and maintaining traceability of requirements throughout the project lifecycle and to specific deliverables.

- Worked with the business areas, developers and project management office to define and document system requirements for projects and system enhancements for our new and existing Data Warehouse applications.- Translated business requirements into system requirements using use cases and interface document specifications.- Maintained system requirements/use cases in an IBM Rational RequisitePro Database.- Developed and presented system process flows and prototypes to aid in the identification of system requirements.