Syed Rayhan Email & Phone Number

El Segundo, California, Us

North Bethesda, Maryland, Us

Managed the web and mobile applications generating $150M in revenue from 12M monthly unique visitors and growing. Consistently aligned business goals with technology roadmap within department budgets. Led innovations while improving the resilience (stability, scalability, and security) of the applications. Some key accomplishments are:▪ Delivered innovative features in iOS and Android apps that supported 1M unique visitors and generated $25M in yearly revenue.▪ Delivered continuous innovation in the Web application that supported 12M unique visitors per month and generated $120M in yearly revenue.▪ Successfully migrated Web and mobile applications from the legacy backend to a micro-service based new backend (Java/Spring, Kafka, Casandra).▪ Ensured continued operation of the legacy system generating the bulk of the company’s revenue (handling 160M transaction per month, delivered 99.99% availability, and $25M in daily revenue).▪ Achieved up to 50% improvement in Web and mobile application performance, leading to a potential $30M in revenue; sustained improvement by implementing a comprehensive performance budget framework.▪ Saved CDN (Akamai) costs by $120,000 annually by identifying and implementing image optimization opportunities that subsequently reduced bandwidth usage by 20%.

Dublin 2, Ie

Helped large organizations with Agile and Digital transformation and led large scale, complex Agile solution deliveries.

Oakland, California, Us

Managed hands-on development of origination, and servicing systems (Microservices architecture using RoR on AWS integrated with COTS applications) supporting innovative, unsecured consumer loan products to enable homeowners to take on home energy efficiency projects.

A customer feedback-based customer service improvement platform (built in RoR on Heroku - Redis, Postgres, Twilio, Memcachd etc.) for retail stores. Responsible for all things product envisioning to development. The product achieved product/market fit with 30% feedback rate and 80% user engagement. In less than a year, Fosubo reached $15K MRR and was deployed across 200+ telecom retail stores with 2000+ employees and processed 50K/month review requests.

Led the engineering team to successfully launch a realtime live auction platform on the Web and mobile (iOS, Android). Grew the service to 1500 auctions/week with each running for an average 100 minuets with 35 items/auction listed. Grew the team from a few engineers to more than 20.The solution was built in RoRa and Java used technologies like Angular, MySQL, Solr, Redis, Twilio, Tokbox for Real-time video streaming, Memcached, Pusher etc.

Us

Built a software development outsourcing service (based on Agile delivery model). Built an offshore team in Bangladesh. Drove strategy, business development/sales, and solution delivery.Built SaaS software in RoR and .Net on AWS for startups and small/mid-sized companies and provided operations & technical support. Some key projects:Built a complex fully automated crash data acquisition and analytics (BI) system for the $5M+ federallyfunded project to replace legacy Mainframe system. Utilized Agile delivery to build the system on .Net MS Platform (including BizTalk, WF, WCF, SSRS, and SSIS). Achieved an 80% improvement in data quality; reduced manual processing by 90%.Built a web-based complex BI tool for car dealers with .Net and SSIS/SSRS platform .for car dealers.Built a web-based multi-site real-time lead generation tool for financial products on .Net platform.Built an Agile software project management tool called ScrumPad (RoR on AWS) and commercialized it as SaaS.

Mclean, Va, Us

Hands-on management of development and maintenance of complex IT solutions that includes real-time credit application processing, call center application, deposits banking, and direct marketing.Some key accomplishments:Architected and led the implementation of an EAI platform (workflow orchestration with hub and spoke integration) using Java and MQSeries to process end-to-end (from application to activation) credit applications in real-time (30 secs SLA), an Industry's first. Integrated with KMART's 1800 stores around the nation and other co-branded partners. The system handled 100K credit applications / hour.Architected and led the implementation of a multi-channel (self-service Web, Desktop CRM , IVR) integrated customer service platform for the savings bank. This reduced call volume by 50% and eliminated data in consistency across channels.Led the implementation of a customer insights DW and Data Marts using non-prospect data on Oracle RAC to improve targeting of direct marketing campaigns.

Mclean, Va, Us

Worked on one of the largest projects (300+ people) at Freddie Mac to help re-architect the system (J2EE based distributed system) to meet the scalability and maintainability issues. Also, helped redefine its Software Development Lifecycle (SDLC) Process based on Agile. The result was a predictable development process with a reliable system that met the scalability requirements. The capacity of the system improved 3-fold from $3B to $10B commitments (mortgages purchased) per month.

Armonk, New York, Ny, Us

Worked on a Patient Information Management Software project. Designed and implemented different components. The technologies used were C++, MQSerise, Java, and DB2.

Worked on a suite of client/server imaging applications (in C/C++ on DCE and Sybase) for processing checks and bank statements by financial institutions.

Mba, Business

Ms, Computer Engineering

Bs, Eee

High School