22 years in Canada and Bangladesh, Remarkable 18 years experience in Telecommunication and mobile financing Business Process Development, Project management, Corporate sales and Services. The only constant, the saying goes, is change. In your constant efforts to improve and grow your business, you will need to change business processes, continually upgrade your products, automate with technology, and keep your employees and customers happy. Change management is a key consideration in the acceptance of an enterprise content management implementation, because implementing an enterprise content management system involves a change in business processes.Here are five tips for how to minimize or eliminate business disruptions when implementing an enterprise content management system:1. Plan your implementation:2. Communicate common goals and expectations:3.Take one step at a time4. Test early and often5. Proactive training:
Metroonn Limited
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Managing DirectorMetroonn Limited Jul 2023 - PresentDhaka, BangladeshMetroonn Limited is at the intersection between Record Information Management (RIM) and Digital Transformation, helping enterprises succeed by gaining complete control over their information.
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Co-FounderOrogenic Office Solution Limited - Officeklick Jan 2019 - Sep 2023BangladeshB2B e-commerce zone
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CeoOrogenic Imaging Solution Nov 2016 - Sep 2023DhakaSolution Overview for DataCapturing on Scanning and e-forms storing into ECM to trigger BPM workflow process
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DirectorOrogenic Resources Limited Nov 2016 - Sep 2023Dhaka
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Head Acquisition Compliance & BillingAirtel Dec 2010 - Nov 2016DhakaDuties/Responsibilities: - Vendor/ Partner mangement- End to end post paid subscribers billing management - 75% post paid customer converted postal bill to e-bill (paper less billing)- Cost optimization through e-bill penetration.- Regular monitoring Airtel Relationship Center & distributors on compliance - Share daily report & feedback to the management & zonal business team.- Market visit to develop business & customer loyalty in the market through service-… Show more Duties/Responsibilities: - Vendor/ Partner mangement- End to end post paid subscribers billing management - 75% post paid customer converted postal bill to e-bill (paper less billing)- Cost optimization through e-bill penetration.- Regular monitoring Airtel Relationship Center & distributors on compliance - Share daily report & feedback to the management & zonal business team.- Market visit to develop business & customer loyalty in the market through service- Regular monitoring 13 post activation hubs across the nation- 93% User Registration forms (URF) collected within 7 days. - Daily 15k to 17k QC, Scan, Data entry, & Archiving management.- Evaluation of outsourced operation and 87 personnel- Making necessary intervention to bring about necessary changes in the projects, which arise on an ad-hoc basis in most cases- Managing process and compliance of distributors and retailers- Regular management reporting and presentation- Analyzing and solving operational issues - Leading 93-employee of Acquisition Compliance Team including hiring, training, and managing staff. Manage- Process development and implementation as per BTRC rules, - Attended numerous meetings and teleconferences with executive and senior management to conduct rollout activities. - Reorganized distribution service to properly align with Sales Teams improving communications and reducing time sales spent on non-sales related administrative activities- Planning & implementing end to end project management.- Responsible for providing time to time internal/external audit reporting- Responsible for AOP forecasting and budget allocation of documentation & billing management.Project Manager (Year 2011):- User Registration Form Outsource (URF) Project, which saved BDT 99mln a year. 2 mn documents transfer to partner warehouse from airtel ware house and 1 mn scan pending documents scan and upload in CRM system 2 mn documents physical archiving through system Show less -
Acquisition Compliance ManagerAirtel Sep 2008 - Aug 2010DhakaProject RF Tracking System (STS) (Year 2010)Developed an automation system through barcode reader to insure visibility of RF receiving commission distribution to Retailer & Franchise, Tracking of performance Retailer & distributors, activation, collection of registration form retailer, Reporting portal for all sales channels Duties/Responsibilities: - Enhance activation process- Subscribers end to end demography management that includes CRM management & archiving of… Show more Project RF Tracking System (STS) (Year 2010)Developed an automation system through barcode reader to insure visibility of RF receiving commission distribution to Retailer & Franchise, Tracking of performance Retailer & distributors, activation, collection of registration form retailer, Reporting portal for all sales channels Duties/Responsibilities: - Enhance activation process- Subscribers end to end demography management that includes CRM management & archiving of physcial & soft copy. Activity monitoring of distributors and zone- Regular management reporting and presentation- Analyzing and solving operational issues - Leading 93-employee of Acquisition Compliance Team including hiring, training, and managing staff. Manage- Process development and implementation as per BTRC rules, - Attended numerous meetings and teleconferences with executive and senior management to conduct rollout activities. Show less -
Franchise Development SpecalistWarid Telecom Sep 2006 - Jan 2008DhakaProject Franchise Roll Out (Year 2006 to 2007)Reporting to the National Franchise Manager of Bangladesh operations, worked with consultants from Al Imam, Lahore, Pakistan as well as Regional Managers and Zonal Managers to complete 124 Warid franchises points throughout Bangladesh including location selection, Interior design, staff hiring & Training etc.Develop 124 franchise points throughout Bangladesh. Develop written launch plans outlining the launch process, present launch… Show more Project Franchise Roll Out (Year 2006 to 2007)Reporting to the National Franchise Manager of Bangladesh operations, worked with consultants from Al Imam, Lahore, Pakistan as well as Regional Managers and Zonal Managers to complete 124 Warid franchises points throughout Bangladesh including location selection, Interior design, staff hiring & Training etc.Develop 124 franchise points throughout Bangladesh. Develop written launch plans outlining the launch process, present launch plans to senior management for approval.Implemented a Telecommunication Software called TABS program that increased post paid SIM sales, bill collection from the franchise point.Defined roles and responsibilities for each group to improve company processes and strengthen communication channels. Conduct new Telecommunication Software called TABS training for the sales force and Franchise network including providing back up support to zonal managers/coordinators and key dealers for use. Show less -
Macs CanadaVancouver Macs 2001 - 2005Burnaby, CanadaDuties/Responsibilities: To manage all sales and marketing activities of Brand FMCG product such as Nestle, Pepsi, Coca Cola, Lays, Raffles, President Choice etc. Preparing & maintaining overall sales report. Extended of ideas includes strategic showroom planning, competitive analysis, market positioning, new business development, new product introduction, staff training and development, building strategic partnerships, building and maintaining client relationships with best customer… Show more Duties/Responsibilities: To manage all sales and marketing activities of Brand FMCG product such as Nestle, Pepsi, Coca Cola, Lays, Raffles, President Choice etc. Preparing & maintaining overall sales report. Extended of ideas includes strategic showroom planning, competitive analysis, market positioning, new business development, new product introduction, staff training and development, building strategic partnerships, building and maintaining client relationships with best customer service. Marketing & Sales Assist with all daily sales activities and customer service.Perform inventory control and ordering, negotiate agreements with Dealers and Showrooms.Prepare weekly schedules, monitor and evaluate performance.Develop and implement new sales and marketing strategies to increase business and market share. Developed policies and sales strategies to increase funds under management, acquire new clients and motivate portfolio managers while concurrently performing individual sales.Consistently achieved or exceeded all sales quotas each year.Prepared, presented and arranged promotions, sold displays / distributions to support promotions.Managed daily operations, scheduled staff assignments and supervised staff.Developed and launched a series of new products and services to increase response rates, reduce customer defection, and increase client profitability. Show less
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Assitant Manager, Sales & MarketingAccess Telecom Dhaka 1999 - 2001DhakaDuties/Responsibilities: Achieved corporate objectives by selling bandwidth.Negotiated and collaborated with brand marketing and account partners to create and customize programs that improve sell-through for target markets.Work with marketing, advertising, merchandising and account executive to develop strategies that generated sales to new or selected products.Designed and coordinated special events and incentive programs to promote brand awareness and increase sales. Develop… Show more Duties/Responsibilities: Achieved corporate objectives by selling bandwidth.Negotiated and collaborated with brand marketing and account partners to create and customize programs that improve sell-through for target markets.Work with marketing, advertising, merchandising and account executive to develop strategies that generated sales to new or selected products.Designed and coordinated special events and incentive programs to promote brand awareness and increase sales. Develop successful programs within the strict deadlines and budgets.Achieve industry leading cost effectiveness for acquiring new customers, utilizing a newly launched cooperative email & SMS marketing program. Show less
Syed Rezaulla Hashmi Skills
Syed Rezaulla Hashmi Education Details
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Oxford Trent UniverstiyMarketing -
British Columbia Institute Of Technology, CanadaE-Commerce/Electronic Commerce -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Syed Rezaulla Hashmi
What company does Syed Rezaulla Hashmi work for?
Syed Rezaulla Hashmi works for Metroonn Limited
What is Syed Rezaulla Hashmi's role at the current company?
Syed Rezaulla Hashmi's current role is Managing Director.
What schools did Syed Rezaulla Hashmi attend?
Syed Rezaulla Hashmi attended Institute Of Business Administration, University Of Dhaka, Oxford Trent Universtiy, British Columbia Institute Of Technology, Canada, Institute Of Business Administration, University Of Dhaka.
What are some of Syed Rezaulla Hashmi's interests?
Syed Rezaulla Hashmi has interest in Social Services.
What skills is Syed Rezaulla Hashmi known for?
Syed Rezaulla Hashmi has skills like Customer Experience, Sales Operations, Telecommunications, Business Development, Business Analysis, Vendor Management, Team Management, Team Leadership, Vas, Gsm, Managed Services, Document Management.
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