Syed Rinku

Syed Rinku Email and Phone Number

Customer Service at Coles @ Coles
Syed Rinku's Location
Greater Sydney Area, Australia
Syed Rinku's Contact Details

Syed Rinku personal email

n/a
About Syed Rinku

I love to communicate and meet new people every day. Currently, I am working as a customer service representative at a retail store which presents me a lot of customer interactions. It does not feel like work for me since I am passionate about listening to customers about their feelings, likes, opinions, worries, problems, complaints and providing appropriate responses.I have experiences working as a retail department manager and previously a small business owner with Information Technology educational background. I would like to have a great career at customer service specialist as well as an online business entrepreneur.As a human being, I feel obligated to return the favors back to the world and its people by engaging myself with some great humanitarian causes and community works.

Syed Rinku's Current Company Details
Coles

Coles

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Customer Service at Coles
Syed Rinku Work Experience Details
  • Coles
    Customer Service Representative
    Coles Aug 2016 - Present
    Kings Cross, New South Wales, Australia
    Assisting customers either at the assisted or self-checkouts scanning or searching for products at the system and handling payments through Cash/ EFTPOS.Answering product queries as well as suggesting product replacements when unavailable. Promoting specials and store activities and encouraging customers to participate at loyalty programs. Listening to customer complaints about products, price, team, safety, cleaning and acting accordingly following company policy and procedures.
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  • Coles
    Department Manager
    Coles Aug 2014 - Jul 2016
    Kings Cross, New South Wales, Australia
    Checked, analyzed, reviewed customer remarks, satisfaction rate, suggestions, complaints and took action accordingly by speaking with the store manager, team, suppliers and sometimes directly with customers.Managed team to ensure the best customer service possible and made Rosters to ensure ‘Right Team at Right Time’ for the ‘moments that matters’ which is the customer interaction moments. Reviewed both team behavior and team performance; and provided feedback by either rewarding them or stating opportunities and discussing proper action plan.Ensured proper maintenance for power, equipment, system malfunctions as well as Safety compliance and Injury management process for both customers and team-members by training, observing and providing feedback
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  • Coles
    Caretaker, Second In Charge, Customer Service Representative
    Coles Nov 2010 - Jul 2014
    Kings Cross, New South Wales, Australia
    Assisted customers at the beginning which leads to the roles of a supervisor to the department manager.
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  • Anziptel
    Sole Trader
    Anziptel Nov 2005 - Oct 2010
    Rockdale, New South Wales, Australia
    Communicated with clients and providers using MSN, Google App, phone and fax and promoted prepared rate notification through advertisements using different VOIP forums.Established small VOIP wholesale business and administrated agreements, credit reference check and invoicing. Configured, modified and monitored VOIP server, provided technical, tested provider routes using soft phones.

Syed Rinku Skills

Customer Service Small Business Teamwork Time Management Sales Social Services Leadership Team Management Sole Traders Small Business Online Marketing Online Business Management Microsoft Office Administration Computer Hardware Computer Network Operations Computer Maintenance Mobile Applications

Syed Rinku Education Details

Frequently Asked Questions about Syed Rinku

What company does Syed Rinku work for?

Syed Rinku works for Coles

What is Syed Rinku's role at the current company?

Syed Rinku's current role is Customer Service at Coles.

What is Syed Rinku's email address?

Syed Rinku's email address is sy****@****.com.au

What schools did Syed Rinku attend?

Syed Rinku attended Cquniversity, American International University-Bangladesh.

What skills is Syed Rinku known for?

Syed Rinku has skills like Customer Service, Small Business, Teamwork, Time Management, Sales, Social Services, Leadership, Team Management, Sole Traders, Small Business Online Marketing, Online Business Management, Microsoft Office.

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