Current Roles:• Handling large scale of projects (Middle East & Africa)• Gathering the customer information before starting the implementation process• Preparing a project plan with short/long term goal to achieve ultimate goal of success in completion.• Defined project deliverables and monitored status of tasks.• Drafted action plans and led meetings with department executives to review project status and proposed changes.• Collaborated with cross-functional teams to… Show more Current Roles:• Handling large scale of projects (Middle East & Africa)• Gathering the customer information before starting the implementation process• Preparing a project plan with short/long term goal to achieve ultimate goal of success in completion.• Defined project deliverables and monitored status of tasks.• Drafted action plans and led meetings with department executives to review project status and proposed changes.• Collaborated with cross-functional teams to draft project schedules and plans.• Monitored costs, time scales and resources utilize to achieve goal.• Monitored team progress and enforced deadlines.• Served as the single point of contact for project scheduling and changes.• Developed slide shows and other forms of media to present project progress to the executive team.• Updated and managed more than 75+ project databases.• Audited Number of work plans per Time period and offered recommendations for improvements.• Partnered with various other Departments to address the issue description.• Executed proof of concept implementations to validate product feasibility.• Maintain good client relationship. Show less

Was handling Middle East customers, we keep in touch with individual customer and assist them in their difficulties. Handled all level of customers and meet their requirement on time.Roles Contacting people or business customer to ask for payment. Negotiating realistic repayment plans if people are in financial Difficulties Tracing missing debtors. Initiating legal proceedings if the debt is not paid within an agreed time.

Roles Conducting telephonic interviews. Quality control – monitoring telephonic surveys to ensure quality control and proving relevant feedbacks to interviewers.

Was under a Internship for project during my undergraduate studies