Syed Shadeek Email & Phone Number

Bengaluru, Karnataka, India

• Working as Technical Specialist Tier 1- Advance Engineer by providing Backup/Recovery assistance on Windows, Linux, Microsoft Exchange, SQL, SharePoint, VSA, Hyper-V, OneDrive, Teams, and cloud-based Apps.• Backups/Restores for Business clients on Commvault(V10/V11) based on Data centers.• Having work Experience in Commvault V11 in both Java GUI / Admin console.• Working knowledge on Commserver, Media Agents & Client Configurations. • Having knowledge of Backup types in Commvault. Good understanding of package installation in Commvault. Proficient in maintaining, monitoring, and troubleshooting• Troubleshooting all types of backup/restore failures and Performance related issues.• Knowledge of logs Review.• Troubleshooting Backup, recovery failures and other Aux Copy, Replication operations• Troubleshooting all types of backup failures within the SLA process.• Managing and creating different types of the policy like Storage policy, Schedule, Retention, Archive, Cleanup for the backup jobs.• Taking care of escalated ad-hoc Backup and Restoration Requests.• Scheduling the backups as per the change requirements by overriding the schedule when required.• Restoring the user data as per the users request from all the Storage within the retention period.• Responsible for patching and maintenance of Commvault, Media Agent and Client servers.• Creating SOP (standard Operating Procedure) & Design documents for system administrators• Take ownership of issues to see them through to resolution.• Need to clean up on Disk libraries if any running out of space and fix accordingly• Perform Data Ageing • Sending report to our managers for Backup Success Rate and Restore Success Rate.• Retain manually the backup on user request• Configure Storages and Scheduled backup for NAS share NFS & CIFS• Need to monitor Commvault license.

Madurai Area, India

Exchange Messaging Administrator/Reviewing O365

Chennai Area, India

Managing and Configuring and Mailbox activitiesCreating Different types of Mailboxes / Moving Mailbox / Move Multiple Mailboxes (Exchange Management Shell) Backup of Exchange Databases using Symantec backup Exec product/Restoring Mailbox level/restoring database Level/ Restoring to Recovery Storage Group or recovery Database / Exporting a Copy of a Restored Mailbox / Exporting a mailbox to .pst / Importing a mailbox from .pst Delegating Rights to a Mailbox / Hiding a Mailbox from the Address Book / Adding an SMTP Address for a mailbox / Adding an POP3 Accounts / Reseeding a clustered database /Active Sync / Edge Transports Auto discover / Offline Address Book (OAB) / Transport Rules / Managed Folder PoliciesKnowledge in Migration of Exchange 2007/2010Provides Enterprise Technical support for the Symantec product Symantec Backup Exec Familiar with Backup exec 12.5, 2010, 2010 R2 & R3, 2012 up to latest upgrade 2014supports the customer to have backup and restore of Exchange 2003,2007,2010 and 2013, Lotus domino 8.5.2,8.5.3 and 9.0, Enterprise vault 9.0,10.0 and 11.0Support to create a backup and restore in the Symantec Backup Exec applicationSupports for disaster recovery of Exchange servers.Support to schedule backup jobs for cyclic periods ( Daily, weekly monthly.,,,,,)Support in resolving the issue related to backup and restoring data’s.Managing and Administering Exchange 2007 server with SCR, CCR and SCC.Managing and Administering DAG Environment in Exchange 2010 and 2013.Familiar in administrating and maintaining Active directory server, Exchange server, lotus domino.Resolving Replication issue in Exchange 2007 and 2010 cluster environment.File servers Administration (Backup and Restore by Symantec backup Exec 2010R3 & 2012).Talking staff/clients through a series of actions,over the telephone to help set up systems or resolve issues;Providing support, including procedural documentation and relevant reports;

Master Of Science; M.Sc, Information Technology

Study of Information technology...

Post Graduation Diploma In Computer Apllication; P.G.D.C.A, Computer Applications

studied computer language c# sql server

Bachelor Of Computer Applications (B.C.A), Computer Application

Studied Graduation(BCA)

Higher Secondary, Maths With Computer Science

Activities and Societies: Jeevan Seva Mandal,Shuttle Badminton Sports TeamStudied higher secondary Education