Syed Ubaid Ali Email & Phone Number

Frankfurt, Hesse, Germany

Karāchi, Sindh, Pakistan

My Responsibilities at Tekrevol is to manage a team of Engineers in order to look after the whole Technology Infrastructure department which includes Day to Day IT and Network Operations, Planning designing and implementation of of network infrastructure.Documentation and implementation of IT policies and Network security.IT Asset ManagementCisco Switch 3750X ( Vlan, Ethernet channel Lacp, Trunk,Storm Control,Inter Vlan Routing)Fotigate 800 C Firewall (Policy,Group,Traffic Shapping,VPN, DHCP,DNS)HP 380 G9 Server (Exsi.Vmware, AD Controller)Unifi Ubiquiti Access point implementation.

Karāchi, Sindh, Pakistan

My Responsibilities includes to Monitor the operation and security of all computer hardware and ensure that it is operating properly.Configure the access switches and Router (Vlan, STP, VTP, Ether channel (PagP, LACP), storm control, Trunk, OSPF, EIGRP, RIP, GRE Tunnel).Implement the Internet Failover and Load balancer on the Pfsence firewall.Creating inbound/outbound Routes, Trunks, and SIP extensions in Issabel Server for international Calling.Manage the team of IT Engineers in order to provide the 24/7 support to client.Coordinate with vendor regarding the requisition of IT asset from various departmentMaintain accurate inventory and record of all hardware, software and manuals purchased byEnsure that all software runs with no output errors, no response time problems and functioning according to specificationsCarry out the repairs and maintenance of all PCs, Laptops, printers, telephones, interactive system, CCTV DVR etc.

Karachi, Pakistan

My Responsibilities includes to run the network operation smoothly. Monitor the bandwidth utilization of network by the tools PRTG and Solarwinds.Configure the access switches (VTP, Ether channel, storm control, Trunk). Provide the internet access to users from Fortigate firewall by mean of addresses, group’s addresses and policy. Configure the policy route for specific users. Accelerate the complaint to internet service provider in case of any outage. I also manage a team of engineers to facilitate all users of organization to work in the stable, Technology infrastructure environment. Include implementation. Maintain all the accessories of the department to run the operations 24/7.Complete Configuration, Installation and Support of Equipment in a Microsoft Windows environment to the specifications of Client Proposals.Troubleshoot and resolve Computer (Software & Hardware), Printers and Telephony related issues when contacted by clients by providing both on-site and Remote SupportMaintaining Software Applications, Operating Systems and regular maintenance.Managing Assigned Projects and Program components to deliver services in accordance with established objectives.Technical services and support at the network level: LAN connectivity.Managing software and hardware inventory.Responding to inquiries from Staff, Administrators, Service Providers, Site Personnel and Outside Vendors and etc. to Provide Technical Assistance and SupportMultimedia Presentations and Video Conferencing.System documentation to include system reviews and recommendationsAny other duties as assigned by Team Coordinators.

Karachi

In this organization I directly report to Senior Project coordinator. I am deputed at Karachi Electric Project (K.E) Where my responsibilities includes resource management, manage Desktop Remote team to ensure that all users of organization can work uninterrupted in the stable, Technology infrastructure environment including implementation, Maintaining, all the accessories of the department to run the operationsAssign tasks to respective team members by mean of ticketing system to make sure it should be complete in the assign SLA limit (97%-98%).Keep update and maintain the knowledge base in order to help out team members to sort out the issue on time.Guide the team members and Resident Engineer Team according to the issues.I also supervise the various task assign by the IT Governance team.Keep record of attendance and monthly roster update to ensure the availability of the Team members. Coordinating with vendor for warranty claims.

Karachi

My Responsibilities includes managing the all users of organization to work in the stable, Technology infrastructure environment. Include implementation. Maintaining all the accessories of the department to run the operations 24/7.• I also work as the backup Team coordinator to run the operation uninterruptedly.• Installing the OS along the organizational software configuration including CRM, Outlook, and Portal utilities. • Keeps the SLA in under required limits (97%-98%).• coordinating with vendor for warranty claims.• Setup of video cons for the organizational occasions and HR depart to conduct the interview from the regional offices• I also configure the IP cisco phone for the international and local calling.• Basic configuration and connectivity of thin Client to check the status of RFID through VMware.

Karachi

My Responsibilities includes computer and accessories support, maintenance, trouble shorting, installations and implementation of a stable environment for the staff within the context of organizationManagement of Enterprise IT infrastructure. Management of operations running on current infrastructure.Providing services to internal customers and maintaining operations 24x7. Document Control, project reporting, IT and network inventory management.Vendor coordination for operations and maintenance. Track user calls and resolve on IT helpdesk within SLA (service level Agreement) Resolving the network issue of user.Installing and configure the scanner and printer and resolve their problemsInstalling confidential software of company and resolve all its problemsConfigure the lotes note for connecting the data base

Karachi

My Responsibilities includes troubleshooting and rectifying user end Configuring ADSL Broadband and Wireless Routers of different Vendors technical issues regarding multimedia & broadband services which include Evo Wireless, DSL, Smart TV Customers.mainly Linksys, Huwaei, Tplink, Zte, Zyxel, Tenda.Providing and testing settings EVDO Wireless devices on different optional modes based on the signal level.Providing support for IPTV settings in router and issues related to STB (Set Top Box).Port Forwarding & modem configuration.

Karachi

I work as Internee in AlFuttaim Technologies Pakistan in Technical support departmentI work in Al-Futtaim on Alcatel’s PABX Omni PCX Office OXO Omni PCX Enterprise OXEI visit to the clients of Al-Futtaim to do preventive maintenance(PM) to resolve the problems of customer with assigned engineer I work on the Alcatel’s software omni Vista.I also learn to interface the two analog phones through telnet

Master'S Degree, Project Management, 3.01

Activities and Societies: Master in Project Management. Microsoft Project. LibreManaging Project Project Stakeholder Management. Project.

Bachelor Of Science - Bs, Telecommunication, 3.00 Cgpa

Mobile and Wireless Communication Satellite Communication Data Communication and Networks

Dae, Telecommunication, A

Activities and Societies: Networking Telecommunication

High School Diploma, Pre-Engineering, C

Matriculation, Science, A