As a business development professional with a focus on the food and pharmaceutical industries. Currently, I serve as the Manager of Business Development for the Food Ingredients Division.Key Responsibilities:Strategic Growth: Develop and execute strategies to expand market presence and drive revenue growth.Market Research: Identify trends, customer needs, and competitive dynamics in the food and pharma sectors.Partnership Building: Forge and maintain strategic alliances with key industry players.Sales and Marketing: Collaborate on sales strategies and marketing campaigns to promote our products.Product Innovation: Work with R&D to develop innovative food ingredient solutions.Customer Relations: Maintain strong relationships with clients to ensure satisfaction and loyalty.Skills and Expertise:Business StrategyMarket AnalysisSales and MarketingProduct DevelopmentCustomer Relationship Management (CRM)NegotiationTeam Leadership

•April 2015 till to date working as Sr.Manager Supply Chain in BA Enterprises an agent & distributor for Firmenich, a Swiss Multinational Food Flavors Manufacturing Company and other ingredient suppliers from Europe / China serving Food and Pharma industry. • Leadership and management skills: integrated two independently operating divisions supply chain and account management into one department that significantly saved overall cost.• Responsible for overseeing supply chain department with five team members and ensuring company delivers the highest level of customer service.• Responsibility for aftersales, documentation and finance to better support our Principals. In addition make sure our clients in Pakistan are paying their invoices on time and to deal with the complicated banking structure in Pakistan.• Analyzed existing product inventory levels against forecasted demand, adjust inventory accordingly based on customer requirements.• Responsibility for managing wide variety of key accounts including local and multinational companies generating over $10M in annual revenue for principal company.• Periodic visits to customers, exhibitions and principal regional office Dubai to secure existing business, improve service; Work closely with other Flavors solution teams to ensure alignment on strategic initiatives / pricing etc.• Assist regional team in all other activities to improve Sales and Marketing performance.• Forecasted monthly and annual sales targets including profit margins to guarantee attainment of projected goals.• Extensive knowledge of imports, incoterms, banking procedures, Liaise with cross-functional internal teams (including Customer Service and NPD, Technical, Finance, Supply Chain and Operations) to improve the entire customer experience.• Operating as the lead point of contact for any and all matters specific to customers

•Playing the role of Point of contact for Firmenich and other principals as an agent and distributor in Pakistan market.•Part of customer care process is to ensure careful execution of requests. Process orientated, paying attention to shipping dates, ensuring accurate data is maintained in SAP, identifying and resolving documents and payment discrepancies with clients and participate in improvement projects when required to enable customer requirements to be met. •Scrutinize all the documents and get obtained rectifications if the Bank contracts do not conform to the pre agreed terms and conditions, initiate prompt, detailed notices, specifying all discrepancies and shortfalls to customers. Manage financial and currency process and transactions in accordance with policy.•Plan and implement import strategy and activities consistent with overall aims and requirement of the organization and act as the single point of contact for all inquiries related to service and supply chain.•Liaise with other departments in order to establish and maintain effective and relevant import activities and support in relation to the organization’s sales, Purchasing, materials management, Production and overall operating functions.•Coordinate with clients and Principal logistics teams to meet the timelines in accordance with the estimated forecasts so the goods would be available in time to the end user.•Sales order management: Follow up on orders, filing the orders/invoices including documentations•Pricing: Quotation according to Sales instructions, Liaising with regional Pricing team•Maintain customer database in SAP•Samples management thru SAP•Responsible for compiling sales statistics and market intelligence data and collect and interpret local /regional consumer understanding data•Assist with all other activities to improve Sales and Marketing performance /entering & updating projects using internal computer database.

1)Ensuring AML and KYC procedural compliance. 2) Ensure adherence to bank and state bank regulations through spot checks and listing gaps for corrective actions.3) Maintain customer friendly work environment at the branch by conducting regular daily, weekly and monthly checks, using prescribed check lists. 4) Work closely with Branch Sales Manager to understand evolving service needs and address these in a proactive manner. 5) Timely follow up of Audit Reports and improvement in Audit Rating 6) Participate in skill gap analysis to determine training needs for the staff. 7) Ensuring service delivery in line with procedural and regulatory requirements. 8) Monitor customer transactions. 9) 100% Account Opening Form acceptance as complete by COD.10) Automated clearing file transferred within time frame. 11) Lead the branch Operations team in deepening existing relationships through providing services that meet or exceed customer expectations. 12) Timely submission of Monthly State bank returns and day to day internal reports and queries of the higher management.