Syldon Harding Email & Phone Number

Lake Mary, Florida, Us

Lake Mary, Florida, Us

• Install, troubleshoot and test new or add-on software at customer's facility to ensure full functionality according to specifications• Ensure installation meets quality standards and all software is fully functional • Coordinate problem resolution with engineering, customer service, and other personnel to expedite resolution • Write reports to document installation specifics, customer configuration, trends and concerns

Munich, De

• Worked independently, in a stand-alone position dedicated to providing daily IT service & solution management.• Conducted support to less experienced operations staff, on a regular basis to both internal and external customers.• Trained and supervised 5 new hires in re-imaging 2,300 laptops to be sent nationwide.

Saint Leo, Fl, Us

• Set up countless workstations with computers and necessary peripheral devices• Analyzed computer hardware to ensure impeccable functionality.• Equipped and constructed appropriate software and functions on an indefinite number of machines.• Verified security and privacy of networks and computer systems according to company guidelines.• Administered orientation and service to student and faculty on how to operate software and computer equipment.• Executed troubleshooting procedures to diagnose and resolve user problems.

Orlando, Florida, Us

• Partnered with management to ensure optimum stock levels and maintained the appearance of the location• Ensured appropriate inventory levels throughout locations• Stocked the location(s), optimizing usage of stock rooms and shelving space and keeping stockrooms clean and organized

San Diego, Ca, Us

• Resolved clients' issues related to desktop, laptops and telephone system• Repaired and maintained printers, scanners, and fax and xerox machines• Replaced toner in printers and placed order for new one as required• Calibrated and installed new monitors at clients' offices